Overview
What is Intuit Mailchimp?
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
Learn from top reviewers
Is Intuit MailChimp the Right Fit for Your Business?
A good, simple, beautiful email builder
Good emails, great insights
Mailchimp Great Product for Email Marketing Needs
Mailchimp is a great small business marketing tool and service!
Practical & Efficient Email and Automation Software
An Essential Tool for Any Growing Business!
Solutions for email enigmas: Optimizing Open Rates
In my opinion, It’s changed since the Intuit acquisition
Love Mailchimp!
Not a Mailchimp Fan
Mailchimp is user-friendly
Mailchimp is an excellent platform for sending eblasts
Mailchimp is a great tool for small to medium companies - easy to learn
Jack of All Trades That Gets the Job Done
How Intuit Mailchimp Differs From Its Competitors
Strategic Partnerships
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All-in-One Marketing Platform
Lessons for Success
Strategic Partnerships
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Strategic Partnerships
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Strategic Partnerships
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
All-in-One Marketing Platform
Lessons for Success
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is Intuit Mailchimp?
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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13 people also want pricing
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What is Klaviyo?
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Product Demos
Adding SMS Marketing to Campaigns to Boost Customer Engagement (2023)
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 8.1WYSIWYG email editor(443) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 7.8Dynamic content(426) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 7.8Ability to test dynamic content(407) Ratings
Users can test dynamic content prior to launching a campaign.
- 7.5Landing pages(328) Ratings
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
- 8A/B testing(359) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 8.1Mobile optimization(437) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 8.4Email deliverability reporting(465) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 8List management(465) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
- 7.7Triggered drip sequences(321) Ratings
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Lead Management
The process of tracking and managing prospective customers from lead generation to conversion.
- 6.2Lead nurturing automation(2) Ratings
Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.
- 10Lead scoring and grading(1) Ratings
Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.
- 10Data quality management(1) Ratings
The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.
- 10Automated sales alerts and tasks(1) Ratings
The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.
Campaign Management
Users can schedule campaigns and/or events with reminders, announcements, etc.
- 8.3Calendaring(48) Ratings
The software helps users maintain a calendar of all marketing activities.
- 7.7Event/webinar marketing(38) Ratings
Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.
Social Media Marketing
Using social media networks to help amplify marketing endeavors.
- 8.1Social sharing and campaigns(45) Ratings
Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.
- 7.9Social profile integration(39) Ratings
The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 7.6Dashboards(127) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 8Standard reports(461) Ratings
The software offers pre-built reports with metrics standard to the category.
- 7.2Custom reports(52) Ratings
Users can create custom reports.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 7.8API(36) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 6.7Role-based workflow & approvals(10) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 5.6Customizability(2) Ratings
Users can customize their instance with features like custom fields and custom objects.
- 8.3Integration with Salesforce.com(22) Ratings
The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 7.5Integration with Microsoft Dynamics CRM(19) Ratings
The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 8.1Integration with SugarCRM(2) Ratings
The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.
- 7.6Third-party software integrations(43) Ratings
Integration functionality with third-party or in-house systems.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Intuit Mailchimp?
Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.
Intuit Mailchimp Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing automation
- Supported: Data quality management
Campaign Management Features
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Third-party software integrations
Intuit Mailchimp Screenshots
Intuit Mailchimp Videos
Intuit Mailchimp Integrations
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Intuit Mailchimp Competitors
Intuit Mailchimp Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | USA, CA, AUS, UK |
Supported Languages | English, Spanish, French, Portuguese, German, and Italian. |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(2623)Community Insights
- Pros
- Cons
Comprehensive Features: Users have appreciated Mailchimp for its wide range of features that facilitate email marketing and audience management, making it a versatile platform for their marketing needs. The variety of tools available such as list management capabilities, customizable templates, and detailed reporting features help contribute to an all-encompassing experience for users.
Intuitive User Interface: Reviewers have found the user interface of Mailchimp to be intuitive, enhancing the ease of creating and managing databases with tags and groups. The visually appealing layout coupled with straightforward navigation has been commended by users for simplifying tasks like email creation, audience segmentation, and campaign monitoring.
Valuable A/B Testing Feature: Some users have highlighted the valuable A/B testing feature in Mailchimp that allows for refining emails through testing different subject lines, preheaders, and send times. By providing insights into subscriber engagement preferences and optimizing content performance, this feature empowers users to make data-driven decisions for successful email campaigns.
Cumbersome Journey Duplicating Process: Users have found the process of duplicating journeys for different audiences to be cumbersome and time-consuming, leading to a desire for individual templates instead of duplicating entire journeys. This inefficiency in journey duplication hinders their workflow efficiency and customization options.
Clunky Interface Design: The interface of Mailchimp is frequently criticized by users as clunky, dated, and cluttered, resulting in difficulties with navigation and email layout organization. The outdated design elements contribute to user frustration and hinder seamless interaction with the platform.
Costly Pricing Tiers: Many users express concerns about the costliness of Mailchimp's pricing tiers, particularly startups and those on commercial starter plans, due to some features that were previously free now requiring payment. The shift towards paid features impacts budget-conscious users and may limit access to essential functionalities for smaller businesses.
Reviews
(1-25 of 502)Is Intuit MailChimp the Right Fit for Your Business?
- Email Campaigns - user-friendly and all you need to do is drag and drop elements to the sections on your emails. You can also schedule your email and send it to selected list.
- Contact segmentation - easily create list and tag which is very helpful in grouping your contacts based on where they are from - from subscription form, orders, or from contact us form.
- Integration - We were able to easily integrate Intuit MailChimp to our websites. Just the API key, create the form, and you are good to go.
- Plan - they offer a free plan which is very helpful for us to try the platform first without spending money. In this way, we won't be having problems about getting refund and such if we decided to not continue using the tool.
A good, simple, beautiful email builder
- Great drag and drop email builder producing beautiful emails
- Easy to use list management
- Simple backend and management of team
Good emails, great insights
- Building a beautiful email
- Reporting on email engagement
- Reliabiity
Mailchimp Great Product for Email Marketing Needs
- Tagging/audience segmentation
- Designing/building emails
- Ability to save templates
- Reporting and Metric Tracking
Mailchimp is a great small business marketing tool and service!
- Pull in content from our WordPress website.
- Deliver our content consistently without fail.
- Maintain a contact list that keeps us engaged with our customers, partners, and staff members
- Provide the functionality listed above at an excellent price point
- Provide performance detail on our campaigns
- Introduce new, helpful features to make the service more valuable
- Keep us informed of new, helpful features.
Practical & Efficient Email and Automation Software
- Easy-to-use drag and drop campaign builders
- Ability to automate lead nurture campaigns
- Helpful reporting tools to guage campaign performance
- Data integration with other platforms
It is an easy-to-use platform and is helpful in producing quick, design-friendly communication
The reporting also provides insight into which content performs better than others and supports optimisation efforts.
An Essential Tool for Any Growing Business!
- The tags and groups are very helpful in maintaining a database for my clientele.
- I find the landing pages optimal for running ads on Facebook, Google, etc.
- Being able to create segments easily is a great benefit.
Solutions for email enigmas: Optimizing Open Rates
- Mailchimp A/B testing shines when refining emails for maximum engagement.
- Test different subject lines to pique curiosity. Pit pithy preheaders against long-form teasers.
- Even switch up send times to catch readers at their most attentive. With insightful open rate data, you can iteratively optimize each element.
In my opinion, It’s changed since the Intuit acquisition
- API integration within a vast ecosystem of applications
- Flexible contact customizations
- Campaign performance and subscriber open/click through reporting
Love Mailchimp!
- email blasts
- contact record keeping
- dashboard interface is easy to use
Not a Mailchimp Fan
- Getting signed up is easy
- Has good templates out of the box
Mailchimp is user-friendly
- Mailchimp makes it easy to maintain a clean database.
- It's very user-friendly for designing campaigns.
- It's easy to link email campaigns to social media campaigns.
Mailchimp is an excellent platform for sending eblasts
- Use of merge tags for message personalization
- Scheduling messages ahead of time
- Creating visually appealing messages
Mailchimp is a great tool for small to medium companies - easy to learn
- Easy overview of campaign results
- Drag and drop function to build EDM's
- Easy to invite others from your company to create their own profiles and collaborate
- Great overview of campaigns in the campaign calendar
Jack of All Trades That Gets the Job Done
As of now, we use Mailchimp for its list management, signup forms, welcome emails, and basic newsletters.
- Easy to use
- Generous free plan
- Pretty campaigns and templates
User-Friendly Email Marketing!
- Communicate to Mass Audiences.
- Email Templates have multiple purposes.
- Drip Campaigns.
Excellent Resource for Marketing.
- Formatting
- Linking to our websites.
- User friendly.
User-Friendly Email Marketing
- Free to use
- Robust Automation
- Simple Interface
- Detailed Analytics
- Customer Segmentation
Marketing automations made easy
The drag and drop modules allows our team to work on different comms at the same time, without having to rely on a specific design or having to wait for someone to code it.
- Drag and drop module
- Audience management
- Marketing automations
Great tool
We can deliver mail with our design to a database that we can filter into different audiences.
- easily integrates HTML design we have created
- custom templates saving
- campaign setting is user friendly
- segmentation
If you need to have an organized database to send emails to regularly.
If you seek design flexibility.
If you want robust analytics.
INAPPROPIATE
If your budget is too low
If your database can be handled manually (as per its small size)
In my experience, Mailchimp discriminates against the disabled and company leadership ignores the problem
Mailchimp is a fine solution for the basics.
- Email Marketing.
- Auto-Responders.
- Integration
No Frills Mailchimp Handles the Basics Well
Mailchimp is a rock-solid performer in the basic functions of getting a newsletter into subscriber email boxes, which is all we use it for, and that's why we haven't really considered alternatives in so long.
- Basic contact management
- Fulfillment
- Basic, one-click poll functions
Integrating with top companies in different space would be a no-brainer. When I briefly tried one of MC's competitors, I was stunned to see it offer a one-click import into WordPress. Automatically publishing to social media would also be a nice benefit.
Great starter mail service for entrepreneur or start up or non-profit
- Templates make it easy to copy last email campaign and edit
- Helpful to be able to resend last campaign to people that signed up after that
- Editing the templates is easy to do
Mailchimp for Small Groups
- Manage mail lists, opt ins and opt outs
- Provide basic deliverability reporting and allow for resends
- Is really easy to train a basic user