Anthropic Claude vs. Workelevate Digital Employee Experience Platform

Claude is well suited to help build documentation, strategic plans, and document analysis very well. I just recently had a client ask me for Terms & Conditions of a new service offering we are developing. I had Claude look at some existing artifacts we have already created and added some additional key points, to develop our T&C. Claude helped streamline the process in a few hours, that could have take several days to weeks to fine tune

Incentivized

Well, as mentioned in the earlier. Workelevate has helped us streamline our workforce performance by cutting IT tickets by ~35%, not just that it also improved the Device Management by proactively patching the system anamolies. Which turned out be a game changer for our users, and it admins.

• Document review and analysis
• deeper analysis and recommendations
• strategic planning
• document preparation and template development
• Problem solving internally and for external clients

Incentivized

• IT Copliot Features of self services
• Endpoint Managment
• AI Root Cause Analysis
• Self Healing
• Experience Management
• OS Patch Management

• Claude does not create graphical images
• Claude does not create Office type documents (Word, Excel, etc.)
• I would like to see Claude with more integrations points

Incentivized

• Can introduce Endpoint Security
• Should Introduce MDM
• Third Party Application Patching

Claude is a trusted platform from our perspective. We have been using this platform (paid version) more and more the past few months. The value returned is more than worth it. As more integrations points happen, we see Claude being a long term part of our ecosystem. Data creation, analysis, and assessments can be a tedious process. Claude delivers robust and efficient outcomes that help us for on higher level tasks.

Incentivized

Easy to use UEM Dashboard, IT copilots gets integrated with already exisiting Workspace - no need of rip and replace. Integrates easily with our exisitng ITSM(Freshworks).

Anthropic Claude is just as good as any of the aforementioned platforms. We were using ChatGPT primarily before Claude. We have leaned more to Claude in recent months, but use other solutions to keep a balanced approach to research and analysis. We plan to keep Claude as a core component of our tech stack moving forward, as it has proven value time and time again.

Incentivized

Evaluating all these platform were a ache due to tool sprawl.

• ROI is immediate in the consulting space. We draft documents for clients often and have the ability to produce exponential output with Claude.
• Claude has allowed us to develop HTML and java code based on our requirements for a client. It has also helped identify bad code and shortened our development lifecycle
• Claude has turned into a value added platform that we rely on to verify information and provide suggestions. We look at Claude as a strategic technology partner

Incentivized

• ROI is still to be seen but it is on a positive path
• Employee statisfaction score with endpoints are really good.