Anytime Collect vs. HighRadius Accounts Receivable

I keep detailed notes of my client conversations and points of contact. Anytime Collect allows me to integrate my regular client activites so I know the communication I had prior to the need for collection. I also have a history of past compliance and needs so I can have proper expectations. I do notice that if I immediately close a case and do not schedule a follow up, I may miss contact. So, there is no prompt for further contact.

Incentivized

[HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.

Incentivized

• generates email notices with my outlook 365 account
• keeps a schedule that I can program monthly or on a specific date
• keeps running totals that I can utilize with excel and other spreadsheets

Incentivized

• Creates scoring for working worklists
• Able to send out statements and emails electronically
• Segment customer accounts
• Better reporting

Incentivized

• A feature that better designates a completed term.
• No phone app is available
• There is a sync feature for android and IOS but at time sauses duplicate notices that can be annoying

Incentivized

• More out of the box functionality
• Quicker turnaround times with IT department
• Tiered level support for IT tickets

Incentivized

Start up time to put the product in use was fairly quick. And training for my office manager took a normal amount of time. Once in place she became more comfortable with usage.

Incentivized

The on line support was good and the on line manual very helpful. Email support was a bit slow and could have been better. I think this was a result of competitive costs.

Incentivized

This was more expensive and the features were impressive but more than I needed. I also wanted a program that was dedicated to the collection feature since it was not a major part of my business.

Incentivized

[HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].

Incentivized

• Good customer relations with regular contact
• Helpful knowing what outstanding and receivables are forthcoming.
• Easy entry for new cases improving efficiencies.

Incentivized

• Has helped drive down DSO
• Reduced staffing
• Allowed us to better segment customer accounts

Incentivized