1. Home
  2. Debt Collection Software
  3. Anytime Collect Reviews
  4. User Review of Anytime Collect
Anytime Collect and Contact
October 30, 2023

Anytime Collect and Contact

Dom Pullano | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Anytime Collect

This integrates well with Anytime Organizer. I am able to sync collection issues or needs with my regular client contact. This is great to keep on schedule and generate reminders and due dates.
  • generates email notices with my outlook 365 account
  • keeps a schedule that I can program monthly or on a specific date
  • keeps running totals that I can utilize with excel and other spreadsheets
  • A feature that better designates a completed term.
  • No phone app is available
  • There is a sync feature for android and IOS but at time sauses duplicate notices that can be annoying
  • Cumulative debt collection
  • email integration
  • low cost
  • Good customer relations with regular contact
  • Helpful knowing what outstanding and receivables are forthcoming.
  • Easy entry for new cases improving efficiencies.
This was more expensive and the features were impressive but more than I needed. I also wanted a program that was dedicated to the collection feature since it was not a major part of my business.

Do you think Anytime Collect delivers good value for the price?

Yes

Are you happy with Anytime Collect's feature set?

Yes

Did Anytime Collect live up to sales and marketing promises?

Yes

Did implementation of Anytime Collect go as expected?

Yes

Would you buy Anytime Collect again?

Yes

I keep detailed notes of my client conversations and points of contact. Anytime Collect allows me to integrate my regular client activites so I know the communication I had prior to the need for collection. I also have a history of past compliance and needs so I can have proper expectations. I do notice that if I immediately close a case and do not schedule a follow up, I may miss contact. So, there is no prompt for further contact.

Evaluating Anytime Collect and Competitors

Yes - I was just using intuit QuickBooks but it did not provide any additional history features. Also, I wanted separate that had contact and client history features which this was able to do.
  • Integration with Other Systems
  • Ease of Use
  • Other
Yes, this integrated with my Anytime Organizer for better client history. Also the cost worked well for our small office. There was an ease it start up so training was a normal process for our office manager.
I would not change much except to realize that sometimes specific software that integrates with what you are using is just as effective.

Anytime Collect Support

The on line support was good and the on line manual very helpful. Email support was a bit slow and could have been better. I think this was a result of competitive costs.
ProsCons
Good followup
Problems get solved
Kept well informed
Support understands my problem
Escalation required
Slow Initial Response
I did not. I feel well versed in the technology and for the most part that has been adequate.

Using Anytime Collect

Start up time to put the product in use was fairly quick. And training for my office manager took a normal amount of time. Once in place she became more comfortable with usage.
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
None
  • scheduling is helpful if it is on a one time basis or multiple occasions
  • Data collection accumulates so i have a running history of results
  • This integrates well with my contact software so I have client history always accessible
  • the remote feature doesn't always sync as well as I would like
  • the multiple schedule feature is tricky but it is not a feature I often use
  • Once an account is settled it doesn't automatically set for follow up.
Yes, but I don't use it