App Builder by Infragistics vs. ServiceNow Now Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
App Builder
Score 7.0 out of 10
N/A
App Builder - Design and Build Real Apps Fast The brand-new App Builder aims to provide design and development teams with a solution to help them deliver apps quickly and efficiently, without losing focus on UX. Users can start an app from scratch or choose from a library of pre-built app templates or responsive screen layouts and then customize with a toolbox of 60+ UI controls to kick-start the next digital product design. If a design already exists in Sketch or Adobe…
$1,295
per year per user
ServiceNow Now Platform
Score 8.6 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
Pricing
App Builder by InfragisticsServiceNow Now Platform
Editions & Modules
Ignite UI
$1,295
per year per user
Infragistics Professional
$1,295
per year per user
Infragistics Ultimate
$1,495
per year per user
No answers on this topic
Offerings
Pricing Offerings
App BuilderServiceNow Now Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThis product is free to use for non-commercial, educational purposes for students in K-12 grades or University programs, and for educators to use in a classroom setting as examples/tools in their curriculum.
More Pricing Information
Community Pulse
App Builder by InfragisticsServiceNow Now Platform
Top Pros
Top Cons
Features
App Builder by InfragisticsServiceNow Now Platform
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
App Builder by Infragistics
6.0
3 Ratings
35% below category average
ServiceNow Now Platform
-
Ratings
Visual Modeling6.42 Ratings00 Ratings
Drag-and-drop Interfaces7.63 Ratings00 Ratings
Reusability6.42 Ratings00 Ratings
Platform Scalability3.61 Ratings00 Ratings
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User Ratings
App Builder by InfragisticsServiceNow Now Platform
Likelihood to Recommend
7.0
(5 ratings)
9.3
(24 ratings)
Likelihood to Renew
5.5
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.7
(17 ratings)
Support Rating
-
(0 ratings)
8.6
(19 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.4
(7 ratings)
Professional Services
-
(0 ratings)
8.2
(3 ratings)
User Testimonials
App Builder by InfragisticsServiceNow Now Platform
Likelihood to Recommend
Infragistics
App Builder will be great where you have a small team with limited resources. Obviously this product is only good if you are starting a new project. I have used Radzen before which does almost the same thing using a database first approach, but it was a real pain as the application crashes a lot.
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ServiceNow
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
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Pros
Infragistics
  • Layout
  • Theme and Styles
  • Code Generation
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ServiceNow
  • The best ITSM management just in 1 tool.
  • User friendly for no IT people when they must raise a IT issue.
  • It offer very good workflow during incident or request item.
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Cons
Infragistics
  • Data interface (web services)
  • Documentation
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ServiceNow
  • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
  • Tutorials on how to be the best at reporting in servicenow
  • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
  • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
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Likelihood to Renew
Infragistics
No answers on this topic
ServiceNow
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
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Usability
Infragistics
No answers on this topic
ServiceNow
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
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Support Rating
Infragistics
No answers on this topic
ServiceNow
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
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Alternatives Considered
Infragistics
They're different products. for grid design maybe Balsamiq is a bit better.
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ServiceNow
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
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Contract Terms and Pricing Model
Infragistics
No answers on this topic
ServiceNow
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
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Professional Services
Infragistics
No answers on this topic
ServiceNow
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
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Return on Investment
Infragistics
  • + Allowed for fast design and mock ups
  • + Allowed for efficient asset delivery to development team
  • + allows for revisions and updates; with code generation
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ServiceNow
  • Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
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ScreenShots

App Builder Screenshots

Screenshot of Use pre-built themes and typography (Material, Bootstrap & Fluent) or customize to match your own app theme and corporate branding on a per-control, per-screen, or per-app basis.Screenshot of With a rich layout system and complete toolbox of components, create screens and full apps in minutes instead of hours!Screenshot of Import Sketch and Adobe XD Designs! With one click, take your static designs and get interactive, responsive apps with real UI components and styling. Import designs from the design system into a real, component-based app. Figma import coming soon!