Appbase.io vs. Coveo Relevance Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appbase.io
Score 0.0 out of 10
N/A
Appbase.io provides what the vendor describes as a supercharged Elasticsearch experience with an advanced search relevance control plane that allows a user to build and test a relevant search with no code. Since this experience is powered under the hood with Elasticsearch - users aren't limited in the future if they wish to build upon what appbase.io already offers. Users can host with us, or run it alongside your existing Elasticsearch cluster. What appbase.io,…
$19
per mo.
Coveo Relevance Cloud
Score 8.0 out of 10
N/A
Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.
$600
per month
Pricing
Appbase.ioCoveo Relevance Cloud
Editions & Modules
Self-Host Basic Plan
$19.00
per mo.
Bring Your Elasticsearch Basic Plan
$29.00
per mo.
Cloud Service Sandbox Plan
$49.00
per mo.
Self-Host Standard Plan
$59.00
per mo.
Self-Host Enterprise Plan
$499.00
per mo.
Base
$600
per month
Pro
$1,320
per month
Offerings
Pricing Offerings
Appbase.ioCoveo Relevance Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsAll appbase.io plans come with the ability to build and test search relevance visually, search analytics, and access control for creating a secure search. Businesses also get access to search analytics out-of-the-box. Sites with high-volume search traffic can get in touch with us here for a customized plan: https://www.appbase.io/contact/. We also offer support scaled to your entire scope of work, tailored to your team and requirements backed by SLAs.
More Pricing Information
Community Pulse
Appbase.ioCoveo Relevance Cloud
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User Ratings
Appbase.ioCoveo Relevance Cloud
Likelihood to Recommend
-
(0 ratings)
10.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(2 ratings)
User Testimonials
Appbase.ioCoveo Relevance Cloud
Likelihood to Recommend
Appbase Inc
No answers on this topic
Coveo
Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.
Read full review
Pros
Appbase Inc
No answers on this topic
Coveo
  • Coveo is fast, search results come up quick (though it's not always great).
  • Not much complexity to run.
  • Coveo is implemented within our portal and doesn't require extra steps to use it.
Read full review
Cons
Appbase Inc
No answers on this topic
Coveo
  • It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
  • In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
  • I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
  • Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
  • We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
  • Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.
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Likelihood to Renew
Appbase Inc
No answers on this topic
Coveo
This question is not applicable to me
Read full review
Return on Investment
Appbase Inc
No answers on this topic
Coveo
  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Read full review
ScreenShots

Appbase.io Screenshots

Screenshot of Control search relevance visuallyScreenshot of Optimize search using search analyticsScreenshot of Web and Native mobile search UIsScreenshot of Enterprise grade security with varying  team-level permissionsScreenshot of Design search and recommendations