AppleCare for Enterprise vs. Hexagon IT Solutions

AppleCare for Enterprise

1 Reviews and Ratings

Hexagon IT Solutions

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AppleCare for Enterprise	Score7 out of 10	N/A	AppleCare for Enterprise includes priority onsite service and 24/7 support help keep end users up and running, offering coverage for every Mac, Apple Studio Display, iPhone, and iPad. AppleCare for Enterprise includes flexible service options, priority onsite services, and as fast as next-business-day device repair or replacement.	N/A
Hexagon IT Solutions	N/A	N/A	Hexagon IT Solutions is a custom web and software development company based out of Salt Lake City, Utah. They specialize in building web and software solutions, particularly for the corporate sector. They have built custom web software, mobile apps, API integrations, and websites for companies in home construction, property management, and eCommerce. The company employs an in-house marketing department, with the goal of bringing everything to help the client's company thrive on the internet…	N/A

Pricing

AppleCare for Enterprise

Hexagon IT Solutions

No answers on this topic

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Pricing Offerings
AppleCare for Enterprise	Hexagon IT Solutions
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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User Ratings
	AppleCare for Enterprise	Hexagon IT Solutions
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	AppleCare for Enterprise	Hexagon IT Solutions
Likelihood to Recommend	Apple AppleCare for Enterprise is probably better suited for a large scale business. As a school, we lies the repair speed and phone support. But other inclusions like the no reason repairs for 4% or Mac and 10% or iOS just isn’t worth it. In the amounts of devices that we are buying, this is a small number and won’t help in any way. But in business case where you have staff that look after their devices, then this would be appropriate. Incentivized Verified User Read full review	Hexagon IT Solutions No answers on this topic
Pros	Apple Speed of service Ease of booking Knowledge of support Incentivized Verified User Read full review	Hexagon IT Solutions No answers on this topic
Cons	Apple Phone support Part delays No reason repairs Incentivized Verified User Read full review	Hexagon IT Solutions No answers on this topic
Alternatives Considered	Apple We use other repair and warranty options from our partner vendors. But AppleCare for Enterprise allows a faster turnaround. Our vendors have us ship devices to them for repair so our turn around time is longer. AppleCare for Enterprise can be repaired onsite and most of the time, next business day. This allows us to get the device back to the staff member or student faster. Incentivized Verified User Read full review	Hexagon IT Solutions No answers on this topic
Return on Investment	Apple Positive - repair turn around. Positive - repair booking process is quick. Negative - part delays. Incentivized Verified User Read full review	Hexagon IT Solutions No answers on this topic
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