TrustRadius

AppLink vs. excentia Admin Tools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppLink
Score 8.0 out of 10
N/A
N/AN/A
excentia Admin Tools
Score 7.5 out of 10
N/A
N/AN/A
Pricing
AppLinkexcentia Admin Tools
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppLinkexcentia Admin Tools
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AppLinkexcentia Admin Tools
Considered Both Products
AppLink

No answer on this topic

excentia Admin Tools
Verified User
Anonymous
Chose excentia Admin Tools
We use both. Different use cases within the company.
Best Alternatives
AppLinkexcentia Admin Tools
Small Businesses
Stackby
Stackby
Score 8.8 out of 10
Stackby
Stackby
Score 8.8 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.5 out of 10
CMW Platform
CMW Platform
Score 9.5 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.5 out of 10
CMW Platform
CMW Platform
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppLinkexcentia Admin Tools
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
AppLinkexcentia Admin Tools
Likelihood to Recommend
No answers on this topic
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We use both. Different use cases within the company
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
Read full review
ScreenShots