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APSIS Pro vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    APSIS Pro

    Score8 out of 10
    N/AAPSIS Pro is an email marketing solution that drives measurable ROI through personalized emails and organized workflows.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    APSIS ProManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    APSIS ProManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    APSIS ProManhattan Active Customer Engagement
    Email & Online Marketing
    Comparison of Email & Online Marketing features of APSIS Pro and Manhattan Active Customer Engagement
    Feature
    APSIS Pro
    7.4
    1 Ratings
    9% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    WYSIWYG email editor7.01 Ratings00 Ratings
    Dynamic content7.01 Ratings00 Ratings
    Ability to test dynamic content7.01 Ratings00 Ratings
    A/B testing9.01 Ratings00 Ratings
    Mobile optimization9.01 Ratings00 Ratings
    Email deliverability reporting9.01 Ratings00 Ratings
    List management6.01 Ratings00 Ratings
    Triggered drip sequences5.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of APSIS Pro and Manhattan Active Customer Engagement
    Feature
    APSIS Pro
    1.0
    1 Ratings
    154% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Dashboards1.01 Ratings00 Ratings
    Standard reports1.01 Ratings00 Ratings
    Custom reports1.01 Ratings00 Ratings
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    Enterprises
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    Score8.5 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    APSIS ProManhattan Active Customer Engagement
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    APSIS ProManhattan Active Customer Engagement
    Likelihood to Recommend
    APSIS International AB
    Works well, relatively easy to use - but lacks some up-to-date and modern features as well as look and feel. The support provided is OK but not world class. It is too bad as APSIS as a company is quite good at inspiring and providing insights into trends in email marketing.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    APSIS International AB
    • We have a pre-designed template and pre-build elements and thus it is quite easy to compose nice looking newsletters.
    • Doing split-tests on subject, clicks etc. is quite easy and requires no tech help.
    • Imporing new contacts and adding to the list is straight forward.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    APSIS International AB
    • The user interface is not good. Too much scrolling and too many menues to navigate. Half of the pages are updated to a "new" look with the rest still being the (really) old design. This badly needs a make-over.
    • There is no one-click "send reminder to those who did not open". To send reminders, it is nescessary to build a filter a do a new send using the filter. Such a simple and often repeated task should be automated.
    • It is not possible to add a "Why did you leave us?"-page for opt-outs... Really misses this.
    • The statistics are too limited and to difficult to use - mostly due to the UI design as described above.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Alternatives Considered
    APSIS International AB
    MailChimp offers more flexibilty but also seems a bit more complicated to use. We did not use it long enough to really get an idea of the positive and negative.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    APSIS International AB
    • We are still trying to figure out how to use this medium for sales. We have had some success with Black Monday sales, but in general we do not have much response to our emails.
    • We have increases our visibility with our customers by making sure to land in their mailbox regulary with nice looking messages.
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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