Aptean Ross ERP vs. Fiserv eBill Distribution (Biller Direct)

Ross ERP was designed for and excels in process manufacturing environments. It is best leveraged in companies with strong management support for technology with a strong understanding of the business and manufacturing processes and a willingness to engage in the design and operation of the system. It is less suited for organizations looking for cut and paste solutions that don't' require input from the users and management. It is whatever you make of it.

Incentivized

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.

Incentivized

• Management short-dated ingredients FIFO.
• Ease of pulling past production material handling information.
• Managing of inventory needs MRP.

• The application is very user-friendly.
• Easy set up, and integration.

Incentivized

• The user interface is under constant improvement, but its a difficult balance between flexibility and ease of use. They have made great strides in recent releases, but have room to grow.
• Built in reporting and analytics. Again, they are making great improvements over the last several releases, but have room to keep improving.

Incentivized

• Limitations on reporting/monitoring capabilities.

Incentivized

Ross by and far has the most features and support for what is out there. Where most ERP systems everything is add ons, Ross builds those for the most part directly into their applications

• I don't have hard numbers on ROI. For our business, ERP is a requirement, and Ross has excelled at meeting those requirements. We have nearly doubled the business, with perhaps a 20% increase in headcount managing those orders and invoices. We would not have been able to do that without the efficiencies of process we gained with Ross.

Incentivized

• The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
• The application has also assisted with eliminating wasted costs on paper and mailing resources.

Incentivized