Ross ERP for process Manufacturing
August 31, 2018

Ross ERP for process Manufacturing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ross ERP

Ross ERP is the system or record for our company across all departments and product lines. We track financials, sales, production, and food traceability in Ross from the receipt of materials, through production planning, through customer shipments and invoicing.
  • Development: the facet that sold us on Ross was the interaction with the user community and the commitment to development with the users in mind. They are by far the most customer driven company I've worked with in terms of product improvement and development. Companies of all sizes are heard and they're suggestions coalesced into a development plan that delivers value for your maintenance dollars.
  • Lot Traceability: Ross ERP gives us a competitive edge in time for lot trace across multiple sku's and distribution lanes.
  • Process manufacturing management. Ross recipe and process spec management is very robust, allowing us to capture and manage our yields and costs across labor and numerous types of ingredient inputs. Process manufacturing can be more complex then discrete, and Ross was built for process manufacturing.
  • The user interface is under constant improvement, but its a difficult balance between flexibility and ease of use. They have made great strides in recent releases, but have room to grow.
  • Built in reporting and analytics. Again, they are making great improvements over the last several releases, but have room to keep improving.
  • I don't have hard numbers on ROI. For our business, ERP is a requirement, and Ross has excelled at meeting those requirements. We have nearly doubled the business, with perhaps a 20% increase in headcount managing those orders and invoices. We would not have been able to do that without the efficiencies of process we gained with Ross.
We found dynamics too new and too segregated at the Time. SAP was too rigid and expensive, and ProcessPro was a little too small and lacked features. What truly swayed us to Ross over AX was the customer community and the support and interaction that customer community received from all levels of the Ross organization. The level of service and consultation was like nothing you would get from and SAP or MS.
Ross ERP was designed for and excels in process manufacturing environments. It is best leveraged in companies with strong management support for technology with a strong understanding of the business and manufacturing processes and a willingness to engage in the design and operation of the system. It is less suited for organizations looking for cut and paste solutions that don't' require input from the users and management. It is whatever you make of it.

Aptean Ross ERP Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
9
Primary and Secondary Ledgers
9
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
Automated Invoice Processing
8
Shared Services Payments
Not Rated
Billings Management
9
Customer Receipt Applications
9
Customer Collections
8
Revenue Recognition
9
Cash Management
Not Rated
Asset Management
6
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
6
Period Close
7
Transactions Tax
Not Rated
Subledger Reconciliations
Not Rated
3rd Party Accounting Systems
Not Rated
Inventory tracking
10
Automatic reordering
Not Rated
Location management
9
Manufacturing module
10
Pricing
7
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
Not Rated
End-to-end order visibility
10
Order exception Resolution
10
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
6
Standard reports
7
Custom reports
10
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Award Lifecycle Management
Not Rated
Spending Control
Not Rated
Indirect Cost Management
Not Rated
Billing
Not Rated
Budgeting and Forecasting
8
Project Costing
8
Cost Capture
10
Capital Project Management
9
Customer Invoicing
10
Customer Contract Compliance
7
Project Revenue Recognition
8
Project Financial Performance Analysis
8
Project Financials Dashboard
6
Real-time Financial Reporting
9
Embedded Business Intelligence
6
Project Planning Collaboration
4
Real-Time Project Reporting
8
Catalog Shopping E-Commerce for Employees
Not Rated
Contract Authoring
Not Rated
Contract Compliance Management
Not Rated
Contract History
Not Rated
Contract Renewal Automation
Not Rated
Contract Repository
Not Rated
Contract Standardization and Enforcement
Not Rated
Electronic Signatures
Not Rated
Invoice Automated Matching
Not Rated
Purchasing Risk and Compliance Management
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Spend Compliance Management
Not Rated
Supplier Assessment
Not Rated
Supplier Communication and Collaboration
Not Rated
Supplier Management
Not Rated
Supplier Portal
8
Risk Repository
Not Rated
Control Management
Not Rated
Control Mapping
Not Rated
Control Efficiency Assessments
Not Rated
Automated Control Assessments
Not Rated
Assessment Capture
Not Rated
Issue Detection
Not Rated
Automatic Notification
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Sourcing Management
Not Rated
Transportation Process Integration
Not Rated
Transportation Execution Management
Not Rated
Freight Payment Automation
Not Rated
Trade Management
Not Rated
Trade Regulatory Compliance Management
Not Rated
Customs Entry Management
Not Rated
Customs Document Management
8
Customs Document Collaboration
8
Fulfillment Management
10
Inventory Visibility
10
Warehouse Workforce Management
Not Rated
Production Process Design
10
Supply Chain Business Flows
7
Production Management
10
Contracted Manufacturing Management
8
Configuration Management
10
Work Definition
8
Work Execution
10
Advanced Fulfillment
10
Manufacturing Costs
10
Forecasting
7
Inventory Planning
9
Multi-tier Supply Chain Planning
Not Rated
Performance Monitoring
8
Proposal Management
Not Rated
Product Master Data Management
10
Vendor Portal
7
Project Portfolio Management
Not Rated

Evaluating Ross ERP and Competitors

Yes - We replaced Baan ERP. It was outdated and too difficult to update. We realized we were better off evaluating true Process ERP systems.
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
The single most important factor was going to a conference and having direct contact with current customers. Hearing directly from them the challenges and solutions they had with the software. the support and development were very impressive. The others did not allow that access and routed us to canned demo's and dazzling displays.
I wouldn't change it. I would encourage everyone to get in touch with current customers, as many as possible and get real world feedback on what happens after the sale.