My Review of Biller Direct
February 20, 2017

My Review of Biller Direct

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Fiserv Biller Direct

We have a channel within our organization which handles payment processing for our customers. We've been utilizing the Biller Direct option as a tool to allow our customers the opportunity to provide their customers within an online payment option. This application has been able to assist with manual payment processing, as well as reducing the amount of money spent on paper and mailings.
  • The application is very user-friendly.
  • Easy set up, and integration.
  • Limitations on reporting/monitoring capabilities.
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.