What users are saying about
6 Ratings
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Score 8.5 out of 100
1 Rating
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Score 1 out of 100

Likelihood to Recommend

Argus

[Argus is] the best property valuation tool on the market but you also can't really do any advanced property valuations without Argus. It's an industry standard and while there are competitors, they do not approach the same feature set or institutional usage the Argus has.
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
Anonymous | TrustRadius Reviewer

Pros

Argus

  • Financial forecasting
  • Property Valuation
  • Improves Decision Making
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
Anonymous | TrustRadius Reviewer

Cons

Argus

  • Price
  • Only game in town
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
Anonymous | TrustRadius Reviewer

Usability

Argus

Argus 5.0
Based on 1 answer
Argus is the type of program that is very difficult to just sit down and figure out. Our analysts must have formal training in order to use it. The standard is a three day classroom course that is offered on a pretty regular basis.
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Argus

Argus 9.0
Based on 1 answer
Support is pretty good. The techs are pretty knowledgeable about the product and confident. You don't feel like they are just going through the knowledgebase and they are easy to understand. I have also never been stuck on hold for a long period of time to speak to someone.
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Argus

No answers on this topic

PacketTrap (Discontinued)

Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
Anonymous | TrustRadius Reviewer

Return on Investment

Argus

  • It is costly
  • But the best tool out there
  • A vital decision making tool.
Robert Lombardo | TrustRadius Reviewer

PacketTrap (Discontinued)

No answers on this topic

Pricing Details

Argus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PacketTrap (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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