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ARIES Interaction Manager vs. SmartFocus, now part of Actito

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ARIES Interaction Manager
Score 0.0 out of 10
N/A
ARIES Interaction Manager from Infocenter headquartered in Charlotte is an application built on the ServiceNow platform that optimizes online relationships and interactions between employees, customers, prospects, partners and suppliers. The NOW Certified app aims to provide a 360-degree view of customers (internal and external), helping to execute hyper-personalized, omni-channel customer journeys to drive high impact business outcomes.N/A
SmartFocus, now part of Actito
Score 7.3 out of 10
N/A
SmartFocus offers real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500 customers of its Message Cloud, including HP, Mercedes-Benz, and others. It's features are relatively broad and encompassing, though central to it is the ability to build and launch email marketing campaigns. It also…N/A
Pricing
ARIES Interaction ManagerSmartFocus, now part of Actito
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ARIES Interaction ManagerSmartFocus, now part of Actito
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ARIES Interaction ManagerSmartFocus, now part of Actito
Top Pros

No answers on this topic

Top Cons
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ARIES Interaction ManagerSmartFocus, now part of Actito
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User Ratings
ARIES Interaction ManagerSmartFocus, now part of Actito
Likelihood to Recommend
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ARIES Interaction ManagerSmartFocus, now part of Actito
Likelihood to Recommend
Infocenter
No answers on this topic
Actito
Before we used SmartFocus we had a simple bespoke drag and drop builder, where we could add as many "templates" as we wanted. In SmartFocus, the drag and drop builder is smoother and better, but you can't add your own templates. If you are happy with the provided templates, then building newsletters will be really good experience.
Verified User
Anonymous
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Pros
Infocenter
No answers on this topic
Actito
  • Push newsletters to customers
  • Managing campaigns
  • Drag and drop builder
Verified User
Anonymous
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Cons
Infocenter
No answers on this topic
Actito
  • Drag and drop builder
  • 2-factor authentication
  • Internal integration (the system is too big for an average user what make it hard to use sometimes)
  • Image gallery reliability
Verified User
Anonymous
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Alternatives Considered
Infocenter
No answers on this topic
Actito
We need a service where we can have support when necessary and a system that will handle a high amount of campaigns, with the functionality where even a junior member of the team can create a campaign from assets provided by the graphic team. SmartFocus has that.
Verified User
Anonymous
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Return on Investment
Infocenter
No answers on this topic
Actito
  • By using Smart Focus we massively cut the cost of creating a new e-mail campaign
  • On the other hand, the cost of SmartFocus is much higher than a competitor
Verified User
Anonymous
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