ASAPP Customer Experience Performance (CXP) vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ASAPP Customer Experience Performance (CXP)
Score 9.1 out of 10
N/A
ASAPP in New York offers artificial intelligence and machine learning products to deliver automation and human augmentation, supporting customer experiences. They develop AI, machine learning, speech recognition, robotic process automation, and natural language processing software. Their flagship ASAPP Customer Experience Performance (CXP) supports asynchronous communication with conversational AI and machine learning sales prioritization, and provides conversational intelligence to support…N/A
Tidio
Score 8.9 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
ASAPP Customer Experience Performance (CXP)Tidio
Editions & Modules
No answers on this topic
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
ASAPP Customer Experience Performance (CXP)Tidio
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
ASAPP Customer Experience Performance (CXP)Tidio
Best Alternatives
ASAPP Customer Experience Performance (CXP)Tidio
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Score 8.8 out of 10
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Medium-sized Companies
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Score 8.7 out of 10
Enterprises
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Score 8.8 out of 10
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Genesys Cloud CX
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ASAPP Customer Experience Performance (CXP)Tidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
ASAPP Customer Experience Performance (CXP)Tidio
Likelihood to Recommend
ASAPP
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
ASAPP
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
ASAPP
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Alternatives Considered
ASAPP
No answers on this topic
Tidio
Read full review
Return on Investment
ASAPP
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
Read full review
ScreenShots

Tidio Screenshots

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