Atos Canopy Managed Private Cloud vs. Avaya Enterprise Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atos Canopy Managed Private Cloud
Score 0.0 out of 10
N/A
Atos provides a managed private cloud via the Canopy Managed Private Cloud service.N/A
Avaya Enterprise Cloud
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
Pricing
Atos Canopy Managed Private CloudAvaya Enterprise Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atos Canopy Managed Private CloudAvaya Enterprise Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
User Ratings
Atos Canopy Managed Private CloudAvaya Enterprise Cloud
Likelihood to Recommend
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
Atos Canopy Managed Private CloudAvaya Enterprise Cloud
Likelihood to Recommend
Atos
No answers on this topic
Avaya
With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
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Pros
Atos
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Avaya
  • Seamless WFH connectivity
  • New interface and ease of working for agents
  • CX improvement
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Cons
Atos
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Avaya
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
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Alternatives Considered
Atos
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Avaya
Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
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Return on Investment
Atos
No answers on this topic
Avaya
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
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ScreenShots