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AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs) vs. Ingate SIParator

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AudioCodes Mediant SBCs

    Score9 out of 10
    N/AIsraeli company AudioCodes offers a the Mediant line of enterprise session border controllers (E-SBC), presently available as appliances in the Mediant 9000, 4000, 2600, 1000, 800, 500 series editions.N/A

    Ingate SIParator

    Score9 out of 10
    N/AN/AN/A
    Pricing
    AudioCodes Mediant SBCsIngate SIParator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AudioCodes Mediant SBCsIngate SIParator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    AudioCodes Mediant SBCsIngate SIParator
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AudioCodes Mediant SBCsIngate SIParator
    Likelihood to Recommend
    AudioCodes
    The E-SBC works well in situations where you are working with multiple carriers and/or multiple phone systems and need to route either by IP, sender info or inbound phone numbers.
    I find that companies that require faxing to go through the E-SBC seem to be a little less stable than competitor devices.
    Incentivized
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    Ingate Systems
    The Ingate SIParators bases on my level of experience would be good for mid to large-size organizations looking for a device/firewall to set in between outside and inside traffic. This device provides an excellent level of protection and is easily managed. I believe a small level organization of 50 or less users could find a less expensive solution.
    Incentivized
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    Pros
    AudioCodes
    • different sip trunk profiles for each provider
    • secure tls connection to for Microsoft Direct Routing
    • high availability on each SBC and also on Azure or AWS
    Incentivized
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    Ingate Systems
    • Customer Service
    • Ease of Use
    • Documentation
    Incentivized
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    Cons
    AudioCodes
    • I believe the help files need to have more information about why certain options should be used rather than just a list of possible choices. Some choices obviously require a wealth of information or experience, but having just a bit more info in the help file would save research time.
    • I'd like to see a user side option to be able to ping and trace route testing without having to be in another admin interface.
    • The message log function is great for watching SIP packets stream but needs more options for pausing to capture when there are a lot of calls coming through.
    • In my opinion, the route tables & configurations for proxies and groups need some massaging. The normal config options could be placed on one screen and then have a choice to go to "extended" mode for less-used items. This would make implementation faster as there are so many options now that it can be hard to see the few that are needed for general configuration.
    • I would love to see a screen that would allow the formation of a "SIP Ladder" where you could enter a source and/or destination IP and have the gateway show you the communication rather than pouring through logs. This is something that various carriers and even Wireshark are doing now but it would be great to have this option from the gateway's perspective as it would make it easier to compare with the outside traffic diagrams without having a senior network tech having to help.
    Incentivized
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    Ingate Systems
    • Price
    • Updates
    • Website Update
    Incentivized
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    Alternatives Considered
    AudioCodes
    AudioCodes is easier to implement and has a better support for Microsoft Teams Direct Routing implementation.
    Incentivized
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    Ingate Systems
    No answers on this topic
    Return on Investment
    AudioCodes
    • Positive - My company has been able to retain business due to the low cost of the AudioCodes devices when compared to the other brands that some customers purchase through other vendors.
    • Positive - RMA is easy when it appears a card or module might be at issue, AudioCodes support is speedy to replace which grows customer confidence.
    • The ability to order, assemble, configure and ship multiple units to replace aged or failing gateways allowed us to impress the customer and gain more business.
    • The reliability of the devices with very lengthy up-time and little to no reboots has impressed customers greatly.
    Incentivized
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    Ingate Systems
    • Mostly Expenses
    • Reliablity
    • Availablity
    Incentivized
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