Reviews (1-25 of 80)
Right now our Engineering and Administration departments are the main groups using Microsoft Teams, the goal is to have this be used company-wide.
- Lets employees know who is online and makes it easy to contact them for questions.
- Able to see if someone is busy and should not be disturbed which helps save time in trying to contact them or hunt them down.
- Allows specific groups to be created where we can share ideas and brainstorm without having to interrupt other employees in the office.
- Wish there way a better way to organize who you see on the side bar, right now I only know of chats being organized by Recent or by Contacts.
- Wish you could zoom out on the calendar, I like seeing multiple weeks and even the whole month so I know when meetings are coming up. Right now you can only view the calendar in Day, Work Week, or Week mode.
Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
- Combines several tools into one application.
- The online platform functionality is exactly the same as the downloaded platform.
- Rolled into Enterprise & Office 365 licensing.
- Lack of rollout plans from MS that businesses can use to improve user adoption.
- Slack still has more connectors.
- Meetings could more intuitive and most of the screen is just pictures of people.
- The desktop application is very large and absorbs a lot of system resources.
- Multiple users cannot share screens at once, one at a time only.
- Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
It's a better alternative than Skype for conversations because it saves the conversation forever (even when you close the app) and conversations can continue while you or others are offline too. Teams also have a great phone app to stay connected to the conversation while on the go.
- Outlook integration
- Outlook calendar integration
- Creating different teams for communication
- It isn't as intuitive as I would like, I find myself clicking around a lot when I am looking for a certain task
- Notifications are limited and don't always work
- Settings are limited
- A place to collaborate.
- Native workspace to bring in other MS products, and even other web-based sites, and resources.
- Increases efficiency between multiple MS products and features.
- Wish you could share/send a channel between other groups.
- Would like to see better web support for viewing Excel files, or other websites.
- Can be a bit time consuming when managing the Wiki data, especially when removing old channels from OneDrive.
- Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for Business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
- The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
- Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
- Team's mac desktop client could improve on resource management. Currently, the teams desktop app for Mac is very memory intensive and noticeably decreases battery life.
- The reply to a specific threat box is often hard to see, I've found myself adding a whole new post instead of replying to an existing thread.
- File uploader can be glitchy sometimes. Have found myself having to re-upload attachments I'm trying to send to someone.
- It's fast with very few issues revolving around connectivity
- It's significantly updated compared to some other chat programs that we also use.
- There are more features making it more enjoyable to use.
- I actually haven't come across any true issues with it yet. It's been able to meet all our needs and then some.
- As with all Microsoft products of late, Teams integrates very nicely with other Microsoft products, namely Windows, Active Directory, OneDrive, and Office.
- Since most of our productivity software is from Microsoft, everything pulls together super easily.
- Teams also works well (better than Skype for Business in my opinion) for quick IMs to others in the organization.
- Honestly, the biggest problem I have with Teams (and this isn't their fault), is that we're already invested in lots of other stuff that does all this.
- It's nice that Teams brings this all together, AND that it's free, but it's a lot to switch over.
- Make Calls and Chats
- Manage Teams and Discussions
- Status of a user is only refreshed once they are selected
- When a conference call is joined, the join link opens a browser window even if the desktop app is already installed
- Login Credentials are not saved
- The chat feature is great. I can see who's available, and if they're busy, I can see when they're free. If they are available, I can chat with them in real-time, no matter where they're located. This is much easier than email, which can get backed up quickly or texting since some team members prefer not to give out their cell number.
- Documentation sharing and collaboration is really good. I can upload a document and share it with my team. We can review together in real-time, and even make edits to it together. Very easy to use.
- There's a call feature in Teams as well that is pretty handy. We still use Webex, but if I need I can open a meeting and have a face-to-face virtual call with others in my Team.
- The third-party apps could be improved. Webex has an app in Teams, but it really doesn't do much of anything exciting. Easier to just use Teams or Webex. I feel like it's trying too hard.
- People can turn off their availability, or set it to what they want, not necessarily what their calendar dictates. I understand the need for it, but it defeats the chat effectiveness if I don't know if someone's available or not. I prefer everyone to be transparent, but I get it.
- Communication - The chat feature allows conversations to be logged about specific projects. These conversations can be referenced easily for clarification.
- Collaboration - Group work is easy with Teams. Files can be shared and edited across campus without leaving the office.
- Storage - My computer's hard drive is freed up from files.
- I haven't experienced an issue yet.
- Better notifications setup to avoid missed messages.
- Make it more robust while separate from the entire suite of MS products
- More integration with non-MS products.
- Individual communication for quick dialogue rather than responding back-and-forth through emails.
- Connecting to other platforms like Microsoft Planner, Outlook Calendar, and OneDrive makes seamless integration to other applications.
- Can have multiple teams for different projects all in the same interface.
- Difficult to find a specific person on a team to send a private message.
- Can't send an "@everyone" message to alert people (as far as I can find)
- Difficult to add people outside of your organizational email structure.
- The chat platform is great and easy to use. You can attach files directly to the chat and if you'd like to, you can easily go from chat to video call.
- Teams syncs to your calendar from Outlook, so you don't have to open a second app if you need to check your schedule.
- Users are able to mention or tag each other in their work, and the mentioned or tagged user gets a notification. It's great to keep people in the loop of what you are working on.
- Sometimes Teams will suggest contacts from your Outlook inbox for you, but they usually aren't people I need to chat with (i.e. not in my organization).
- The size of the mobile app is pretty large. As of this review, it's 165.6MB, so it's not easy to convince everyone to install it to their phones.
- I think the Teams tab should be one of the main options in the sidebar. Instead, you have to click the "see more" button to find it. A lot of the members of my team didn't even know it was there.
- Switching between mobile devices and laptops - I can seamlessly take meetings, chat, etc. wherever I am.
- I love that I can easily switch to a call/video directly from a chat window.
- I like being able to add contacts from outside my organization.
- Call quality isn't great when using computer audio.
- Sometimes I have to start a call/meeting in order to share a file or my screen - I would rather do that directly from the chat window.
- Easy to use platform - It is easy to set up and it is easy for users to learn how to use it.
- Integrations with other Microsoft Products - I like that it integrates with SharePoint and Outlook. I'm able to easily schedule meetings and share files.
- It is continuing to evolve - It seems like every few months there is something new.
- Lacks the ability to make one screen the main screen during a video call, it would be nice to pick a primary one if you have one main presenter and multiple people on the call. We use it to show our white board.
- I wish the button to take notes for a meeting were more obvious. You have to join the chat to start the notes, which took me a while to figure out.
- I wish the file structure integrated a little better with SharePoint and new folders weren't necessarily created.
- Easy to use.
- It utilizes Microsoft Office.
- It's very reliable.
- The overall user interface could use some work. It's kinda confusing at first (at first!)
- It needs to be a bit more intuitive.
- FAQ could use some work.
- Easy links to Box and Sharepoint
- Easy storage of internal Wiki info
- Integration of group OneNote notebook
- I do not like only having the option for persistent chat. I would like an option that really replaces Skype rather than documenting all conversations.
- I wish we could have links in Wiki rather than only having notes
- I wish the Wiki notes would collapse so that we can see just the head line of the the note rather than all the details
- Access to the latest versions of Office software (Word Excel, PowerPoint, Outlook, etc.). It also allows you to use the most advanced features in these applications that have seen significant improvement (e.g., Direct Translation of Text in a Second Language in Word, Using Geo Cards in Excel).
- Availability of your files to you from any computer, tablet, and on your phones, sharing files with colleagues and working on the same file from different locations at the same time. These features have helped to significantly reduce the number of sent emails.
- Saving files in the cloud ensures that the copy of your disc is saved.
- Improvements have been made to make Microsoft Teams easier to navigate and use.
- There are limitations when using the online Microsoft office suite (Word, Excel, etc.), the locally installed version on my laptop performs better.
- Cloud services tend to be vulnerable to data breaches, so I might have some reservations as to being comfortable with cloud service.
- A single window only- means I cannot open more than one item at a time. So, if I am in the middle of editing a document and I receive a chat message - I have to exit the document to look at the chat message (and respond) then go back into the Teams file folders and revert back to the specific document. This ends up wasting my time and making the whole process cumbersome for me.
- An appropriate situation to use Microsoft Teams is when there is a need to multitask in editing a document or putting together a proposal or report that needs to be submitted in a limited time frame.
- A less appropriate situation would be if just one person needs to work on a document and decides to do it on Microsoft Teams instead of just using a Microsoft office software installed directly on his/her computer system.
- The ability to have a private chat with one person or a group message with everyone in your department.
- All of our important documents are held in the 'wiki' portion of teams, which allows things to be easily accessed and all in one place.
- I like that you can use GIFs right in the messenger. It adds a little fun to your usual chats.
- Teams will randomly close for no particular reason throughout the day on my computer. It's a bit of an annoyance.
- The activity portion confuses me time to time on which chat it is notifying me since I have private chats with the same people in group chats. Causes a little confusion.
- It took me a while to realize that there is a sidebar for the wiki portion. I was only seeing one file when I knew there was more but couldn't find them.
- Accessing files has proven to be very valuable.
- Meeting and communicating with other employees remotely via Microsoft Teams saves times and money, especially when team members are in different locations.
- The cloud storage component allows for the uploading of larger files that can't be sent via email.
- I have found that Microsoft spreadsheets do not perform as well in the platform. It has been problematic.
- I would like for Microsoft Teams to send notifications by email or an alert when new activities take place and not only within the software.
- I would love for team members to be able to make changes to files in the absence of a team leader. This proved to be a problem.
- It was very easy to get the whole team set-up and using Teams. The transition from Stride was the day we decided to start using Teams.
- Online Team Meetings are a natural extension of the Team Chat. We use this feature to have team meetings as well as one-on-one chats. Our team is based in Australia and overseas so we have found audio-only works best, but we have done video meetings with no problem as well.
- Chat Rooms set up by user groups and teams are vital for keeping business chat focused. We have some specific chats for key team members as well as our general Team chat.
- Gifs and emoticons are a part of life for Millennials these days so this feature does help the team spirit and encourages involvement. This makes a difference to productivity so it improves ROI. And its fun.
- Just like Stride, the Search feature in Teams is not great. I even use a keyword in my chats as we discuss different topics in the one room so search should work. Any key information/decisions are better placed elsewhere (we use JIRA and Confluence).
- I hate jumping back through the chat to piece together the comments on one topic. Threads are a much better option for keeping detailed discussions together. But we still like the central dashboard approach of rooms. A room lets you catch up on recent chats more easily than a lot of threads. And status flags help us know when Team members are online. We are yet decide if we move to software that handles this. I'd like both!
- Some chat is light and doesn't need to be kept. However, Stride let us Flag key comments, Decisions made and Action flags. Stickers is maybe useful here. Even if we had this feature, I suspect key decisions need to be copied over to a more appropriate medium. Perhaps a download transcripts options that can be edited out to create Meeting Minutes.
- Low-cost, easy to start team chat tool. It is a quick to get rolling and intuitive to use. If you have nothing, or are using email chains, this really adds value. Great to keep our team in touch with each other - team connections matter.
- It doesn't replace effective minute taking for meetings, detailed discussion of topics to arrive at better processes nor should it replace project management processes.
- Collaboration: integrated apps into Microsoft Teams sites keep everything in one place.
- Administration: users can be added into Teams by owners, rather than going through the help desk to administer permissions via methods like Active Directory.
- Conferencing: it works consistently well, and you can add other features like external dial-in and enterprise voice with an upgraded license.
- Performance: Microsoft Teams can be slow to react, but this has greatly improved since its initial release.
- Multi-Tasking: When organizing my work, I'm used to having multiple windows open. Teams typically only lets you have one app or Team open at a time.
- Guest access: It takes a very long time to switch organizations if you're listed as a guest in another organization. It'd be good if switching organizations was a faster process.
Teams is less suited for collaboration with external partners. As stated earlier, guest access is a challenge, especially when switching organizations.
- Instant messenger.
- Instant file sharing.
- Contact information within an organization.
- Creation of teams for specific project communication.
- I think that in the meetings tool it would be best if once the administrator joins the meeting, that all people joining thereafter or waiting are automatically admitted, having to monitor the people attempting to join the meeting and "admit" them from the "lobby" adds complexity without any reason, and in some cases some people are not admitted because the administrator starts the meeting and is not able to easily monitor who is "waiting".
- Creating a chat could be a little easier, it is not as intuitive as I want it to be.
- It would be nice to be able to search contacts external to the organization for MS Teams membership and be able to instant message them somehow.
The instant messenger is not suited for external communication, and in fact, that is not an option within Teams. It would be great if that were an option that was available.
It is great for meetings because the screen sharing is intuitive and the sound (when using the computer as the audio source) is always automatically picked up and works without error when with other conference call/meeting options using computer audio can be complicated and does not always work properly.
Communication with persons outside of your organization may be slightly more difficult than with using Skype or Cisco Jabber. Also, the lack of VoIP phone integration leaves something to be desired.
Microsoft Teams Scorecard Summary
Feature Scorecard Summary
About Microsoft Teams
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.
Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.
Microsoft Teams Technical Details