Microsoft Teams

Microsoft Teams

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Top Rated
About TrustRadius Scoring
Score 8.1 out of 100
Top Rated
Microsoft Teams

Overview

Recent Reviews

Microsoft Teams Pros and Cons

8 out of 10
May 24, 2022
My organization switched to Microsoft Teams a few years ago. It has some great collaboration features. My favorite is to documentation …
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loyd's review

7 out of 10
April 20, 2022
We conduct online lessons through Microsoft Teams. During the world pandemic of Covid 19, it help cub physical contact which help reduce …
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Microsoft Teams

8 out of 10
April 18, 2022
I use Microsoft Teams daily for meetings. I also support users for Microsoft Teams issues and integrate them to Polycom devices. I have …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022
TrustRadius Award Top Rated 2021

Popular Features

View all 23 features

Chat (152)

9.2
92%

Discussions (141)

8.9
89%

Mobile Access (138)

8.8
88%

Notifications (151)

8.6
86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews (4)

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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $5 per month

Features Scorecard

Project Management

7.9
79%

Communication

8.3
83%

File Sharing & Management

8.1
81%

Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

How much does Microsoft Teams cost?

Microsoft Teams starts at $5.

What is Microsoft Teams's best feature?

Reviewers rate Chat highest, with a score of 9.2.

Who uses Microsoft Teams?

The most common users of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews

(1-25 of 232)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
My organization switched to Microsoft Teams a few years ago. It has some great collaboration features. My favorite is to documentation repository for Teams to access and create lists. It has made access to documents across the organization easy. I do wish Microsoft Teams allowed notification in a List. For example, I created a list to track issues for a system, Microsoft Teams did not send a notification to the recipient when a record was added. I also wish it allowed assigning multiple recipients to a record.
  • Creating a document repository such as meeting minutes, document sharing
  • Creating a list for any purpose of tracking
  • Ability to call and connect to personnel
  • Access to organization calendar
  • Ability to add multiple recipients to a list
  • Notification via email when a document is uploaded or a record is added to a list
  • Ability to clear out chat permanently
Microsoft Teams is well suited for collaboration and access to team calendars and documents. My personal favorite is recording a meeting and transcript creation. This is perfect to go back and review discussions and screens. I do wish meeting recordings were downloadable to all attendees and not just the host.
Mike Monteiro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We currently use Microsoft teams as our internal communication and collaboration platform. From having team channels, to team/individual calls/meetings and notifications to integrate with other tools. It is giving us a place to easily share/store files with our team and others in the organization. It does also give us a way to have meetings internally.
  • File sharing and storage
  • Organized channels/chats
  • Small group/team video meetings
  • Larger team meetings and events (audio/video quality isnt the best and not user friendly)
  • When creating a teams channel, it should have a check to make sure another distribution list or email isn't already created with the same name
  • More levels of access so changes aren't dependent on overall admins
I think if you do not currently have a collaboration tool or phone system. Teams can do both of those things (collaboration a lot better than for their software, but, not their phone platform necessarily). It can integrate with a lot of the current contact centers out there so it gives you the option to still be flexible there.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Teams as our primary collaboration and communications platform with various departments of the company. It is also used for building teams' documents and providing a centralized location for document repository and a bridge to the Microsoft SharePoint document repository.
  • Collaboration Tool for chat service
  • Collaboration tool for Virtual meeting rooms and virtual video conduct meetings
  • Use as a primary desk phone call within the organization and also outside the organization (vendors such as Microsoft).
  • Provide better call quality on cellular network
  • Facial recognition when speaking with zooming in on the person capabilities.
  • Integrate better virtual whiteboard capabilities such as sticky notes for Scrum meetings as an example.
Microsoft Teams are suited in every industry when we have a worldwide pandemic situation. It also provides companies to collaborate in real-time from anywhere and thus giving the employee and employers to be in real-time regardless of their location. Life and Harmony balance!
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Teams for team communication (IM, channels) and meetings - its primary function it fills in our organization. However, Microsoft Teams is highly integrated in all everyday tasks, particularly in file management. We utilize the ability to make team channels to segregate files among certain teams both internally and externally. All files typically are also synced with Teams' integration of OneDrive and Sharepoint.
  • Virtual meetings seamlessly integrated with outlook
  • Messaging channels for individual teams
  • File management within restricted teams
  • Large meetings with breakouts (breakout rooms are static, cannot move attendees between rooms)
  • Easier ability to invite external vendors to team channels
  • UI for file viewing (i.e. open in another window)
Microsoft teams is well suited for day-to-day small virtual meetings with simple tasks. Screen sharing is easy and simple breakout rooms is easy. Even integration with Miro or whiteboard is simple. Teams also shines with the ability to create separate channels for different teams. File management and syncing with sharepoint and OneDrive is also good.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is our primary communication tool within the organization. It helps us a lot, especially during this pandemic, to communicate from home. We are able to chat, call, and have our team meetings with this tool. This also helps the management monitor their employees if they are working.
  • Helps us communicate within the organization
  • Great tool for team meetings while working from home
  • Noise cancellation features while on a call or meeting
  • It's lag sometimes even when there's good connection
  • More background effects
  • It would be great if you get a notification that has the name of the user who has muted you during a meeting
Even when working on the site or at home, Microsoft Teams would still be helpful in communicating within the organization. My job requires me to always stay in my workstation to answer calls from clients so when I need to communicate with another employee, I am able to without leaving my workstation.
Christopher Sawyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
At my company, we use Teams primarily to instant message one another across the entire organization. If you need a quick answer it is preferable to email. We also use it however to store and share documents. It is also great at taking and organizing notes. It also has task board functionality.
  • Integrates with Outlook and SharePoint
  • Instant messaging
  • Stores documents and notes
  • Hard to tell if someone is actually "away"
  • Missing some Lync functionality
  • Hard to find in SharePoint where docs are kept
Great instant messaging tool. It does a lot more than that too. You can call, screenshare, and store documents in a linked SharePoint site. Integration with Outlook means you can see who's available and who may be out of office before sending them an email. I like having the mobile app on my phone to stay connected.
Asik Jaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
For talking and planning meetings, Microsoft Teams is utilized as the official communicator. It's incredibly easy to plan a session from Office and distribute the Teams conference invite instantly because it's linked with Microsoft Outlook. It also enables group chats and group calls, which allow team members to communicate with one another outside of planned sessions.
  • Excellent audio and visual control, as well as video control quality.
  • It has useful extensions, such as a form, for creating inquiries and receiving feedback.
  • Searching for personnel in a company is something I'm skilled at.
  • Excellent calendar syncing with Outlook.
  • Any integration method for calling Skype subscribers is required.
  • Form extension needs to be improved.
The finest circumstances for which Microsoft Teams is perfectly suited are urgent catch-ups or huddles. We can quickly select the optimum schedule or time slot that matches all participants' schedules with the scheduling helper. It enables communication and collaboration so much simpler, and I'm grateful to have Microsoft Teams as a major platform for my company.
Microsoft Teams has been quite beneficial, and my entire business greatly appreciates it. It has improved work a lot simpler, efficient, and efficient, with features such as meeting booking, file transfer, networking, and collaboration. It also helps a great deal that it works nicely with Microsoft Outlook, Microsoft Access, and all other Microsoft software in the company.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is used as the internal communicator for chatting and scheduling meetings. Since it’s integrated with Microsoft Outlook, it very easy to schedule a meeting from Outlook and share the Teams meeting invite automatically. It also supports group chats and group calls which helps to instantly connect with team members other than scheduled meetings.
  • Chats and calls
  • Meetings
  • Group chats or discussions
  • I can’t really think of anything
It’s well suited for large organizations as a main communicator tool where people can easily search for team members and chat or call instantly. Can schedule meetings which can be video or audio meetings. Also groups can be created for an project based or discussion based I.e creating bridges for discussions and collaboration.
Every feature is the better than all other similar applications in market. It very easy to adapt and beginners friendly. Best audio and video call quality. Integration with Outlook is an amazing feature which syncs between all the meetings.
April 20, 2022

loyd's review

Loyd Prince Ntuka | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We conduct online lessons through Microsoft Teams. During the world pandemic of Covid 19, it help cub physical contact which help reduce the spread of the virus. Microsoft teams permit you to have distant virtual gatherings inside your group, or between clients exclusively. You can screen share, join telephone calls, or hold a video meeting for colleagues to join. They can be planned early or made on the spot. Something extraordinary about Teams gatherings is that they can be recorded and saved to Microsoft Stream as a possibility for others to see later or reference. This can be utilized for directions, instructional courses, and learning.
  • Contact search
  • @Makes reference to
  • messaging
  • live events
  • chats
  • file permission
This gives a joint effort stage to instructors and understudies to impart content to a natural look and feel to a customary homeroom. Educators can use an extraordinary OneNote component called Class Notebook that gives every understudy a private journal that is simply apparent to themselves and the instructor. Understudies can likewise team up on OneNote pages together as they work on activities or gathering tasks. Moreover, the Assignments include permitting educators to both relegate and grade understudy schoolwork, set due dates, and afterward understudies can carefully turn in these tasks and view their grades.
Microsoft Teams gives highlights in abundance, incorporating a tight network with other Microsoft applications. It's a decent group informing and video calling application assuming your association is a Microsoft shop.
April 18, 2022

Microsoft Teams

Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Microsoft Teams daily for meetings. I also support users for Microsoft Teams issues and integrate them to Polycom devices. I have faced some issues in Microsoft Teams, like it suddenly stopped working without any error message for about 30 employee. i solved it by close it from task manger and open it again. For the three users this solution did not work for the issue was solved by reinstalling it.
  • integration with Polycom devices like Trio 8500
  • great controlling for audio and video and quality of video control
  • great synchronization calendar with Outlook
  • have good extensions like form to make questions and get feedback
  • good at searching for employees in organization
  • needs to add any integration way to call Skype users
  • need to improve form extension
  • remote pop up in sharing screen some time not showing
i was using Skype for Business to take calls, attend meetings, and support users remotely. However, I find Microsoft Teams to be better than Skype for Business. Screen sharing is a big part of my work.
Microsoft Teams provide a great service for personal call and company wide calls and meeting and video conference. synchronization calendar with Outlook and form extension and the sharing screen modes and control of it. chat system very interactive and Teams UI is very friendly. recovering meetings is very great with uploading in in OneDrive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is one of my organization's main communication platform. We use it for meetings, file sharing/collaboration, and instant messaging. Utilizing this tool has helped my whole organization work more efficiently and productively. Checking calendars and scheduling calls are easy and hassle-free. Team spaces for different projects are also very useful and helps a lot with team collaboration.
  • Microsoft Teams does great in helping users schedule meetings. With the scheduling assistant, I can easily see available time slots of all attendees before setting up meetings. It has helped a lot to lessen back and forths just to find a schedule that fits all.
  • Microsoft Teams makes it possible to have team spaces with third party providers/agencies whom we commission to work on different projects. It makes collaboration with people outside my organization a lot easier.
  • Microsoft Teams video and audio quality during meetings are always something I appreciate. Considering the relatively low bandwidth it requires, quality is great and makes meetings/communication experience better.
  • Creating breakout rooms during meetings is definitely something Microsoft Teams can improve on. I usually encounter errors/bugs and people get kicked out of their breakout room randomly.
  • Advanced screen sharing can also be improved. There are times when presenter view can be seen by participants in the meeting. It would be useful if portion of screen sharing is possible.
  • Chat notifications sometimes come late or not at all. Would help if there are customizable settings on notifications so we can control based on our preferences.
Urgent catch ups or huddles are the best scenarios when Microsoft Teams is very well suited. With the scheduling assistant, we can easily find the best schedule or time slot that fits all attendees' calendars. It makes communication and collaboration so much easier and I appreciate having Microsoft Teams as one of my organization's key platform.
Microsoft Teams has been very helpful and is definitely something that my whole organization appreciates. From scheduling meetings, file sharing, communication, collaboration, and a lot more, it has made work a lot easier, efficient, and productive. It also helps a lot that it integrates well with Microsoft Outlook, Microsoft SharePoint, and all other Microsoft apps being used in the organization.
Sahid Kabir | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Since we started dealing with pandemics, we've been using Microsoft Teams. Microsoft Teams has aided us in doing remote work and meetings, as well as keeping in touch with our coworkers. Microsoft Teams has a number of useful tools that make our jobs simpler, such as breakout rooms where we can discuss significant issues without being interrupted by clients, meeting scheduling, and task assignments.
  • Hosting many participants.
  • Clear audio and video quality.
  • Low power consumption of the application.
  • 3rd party app integration.
It is very well suited if you are working from home. It has all the features which can make you feel like you are in the office while you are working.
Microsoft Teams is an excellent collaborative tool. This offers a lot of features that make working in an organization more efficient. This software was quite useful in helping us stay organized and communicate with coworkers in a timely and efficient manner. In the future, I would suggest Microsoft Teams to everyone.
Score 9 out of 10
Vetted Review
Reseller
Review Source
During WFH Microsoft Teams is the most essential tool used in our office. It has many features like team meetings, Calender schedules, Chat, and Voice mail. You can Video conference with your team members and get in touch with them with just one click. The video quality is superb and the mobile version is also very good. It also has a group feature, You can create group and share the files in the group so that the member of the group can easily get the file
  • Team meeting and Video calling
  • Call recording
  • Calender schedules of the upcoming meetings
  • While sharing the screen there is a small popup which comes at the top of the screen, it needs to be good
It is very well suited if you are working from home. It has all the features which can make you feel like you are in office while you are working.
This software is the most used software in our office, and It helps us to connect with our team members very easily.
Score 10 out of 10
Vetted Review
Verified User
Review Source
MS Teams is the perfect tool when it comes to collaboration for remote-working teams and project work. As we are building on a Microsoft Active Directory it is available to everyone with an MS account. Before we had the problem of duplicate file management and "email ping pong". Now we have a tool that addresses several aspects of effective collaboration (commenting, sharing files, working in the same document with several people).
  • Collaboration in MS Excel, Powerpoint, and Word with different people at the same time
  • Chat, comment and alert functions
  • Video calls with tools like notes or whiteboards
  • Easy integration of other MS tools like One Note, Project etc.
  • The Wiki is not yet searchable which is a real pity
Teams with participants in different locations or the need to join remotely
Fast reply, fast innovation cycles
March 09, 2022

Future of messaging

Raihaan Matloob | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use it to exchange messages with colleagues, for meetings, to share screen and documentation. Also to address major/minor incidents quickly and easily. We use it for phone internal and external phone calls. We use it to create groups of discussions for projects in which we can share files related to the project.
  • Meetings
  • Sharing
  • Phone calls
  • Audio quality
  • Use less laptop ressources
  • Integrate troubleshooting tools natively
Well suited: meeting, calls, file sharing, group of discussion, work with internet directly, no need to be connected to the corporate network to have access. Less suited: Need an excellent internet connexion otherwise quality can have issues (audio and video).
We faced some bad audio and video quality in the past, it was difficult to prove to Microsoft that the issue is on their side and not on ours. At then the issue was indeed on Microsoft's side and they fixed it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have been using Microsoft Teams for 6 years. It is a great tool for communication and collaboration in an organization. It provides everything needed for messaging, conferencing, and file sharing. It is the best tool for a virtual office, where we can suppress background noise while working from home. Microsoft Teams gives me a platform where I can work with other employees in my company on video conferencing and share files, chat in a group, and many other features.
  • Easy-to-use daily enterprise communication tool. It made me very productive while working from home.
  • Group communication software that brings together texts, voice, and video calls in the same place.
  • Screen sharing feature is very useful and remote control makes working with peers easy.
  • It requires a good internet connection to run fast
  • Sometimes it works slowly and you get logged out of your session
  • Searching the history chat is quite time consuming
While working from home, Microsoft Teams makes communication at work very effective. It is a great collaboration tool. We can record sessions for the future as well. Its chat feature of emojis, GIFs, and reactions gives me ways of expressing and thinking.
Microsoft Teams is a great software for communication and collaboration. This has many features to make work effective in an organization. This platform really helped us keep things organized and get in touch with co-workers in a quick and timely manner. I would recommend Microsoft Teams to anyone in the future.
RAJESH VENGILOT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is used in our organization for internal communication via Chat, Voice calls, and Video calls. Microsoft Teams is also used for other collaboration tools like creating teams groups and sharing data within the Groups. Microsoft Teams is also connected to the share point which is a very helpful feature to keep all our documents in a single teams space.
  • Instant Messaging
  • Voice Calls
  • Video Calls
  • Scheduling Meetings
  • Building Teams Spaces
  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Microsoft Teams is useful in the following scenarios. 1. It's useful for instant messaging where you can seamlessly connect with your colleagues using the chat feature. 2. Presence\Availability status of the colleagues can be seen which could be useful in deciding whether it's the right time now to contact the other person. 3. It can be used for making voice and video calls. 4. It can be used for presentation sharing.
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Score 10 out of 10
Vetted Review
Verified User
Review Source
While in a priorly in-office organization, we were forced to adapt to a new online world to adhere to pandemic-safety standards. Microsoft Teams was the platform of choice to assist in all co-working efforts. It allowed for group chats, private messages, and video calling to ensure we could communicate almost as effectively as the way the office has been.
  • Very much enjoyed sending gifs in chats.
  • We used video calls frequently with colleagues in other countries and did not have a problem.
  • I don't recall having qualms with Microsoft Teams.
I don't have any advice for improvement, I thought Microsoft Teams was easy to use with no training needed. The platform seemed to be set up in a manner where navigation came easily.
I never had to deal with Microsoft Teams being offline.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Please do not inform me about working with any meetings in Microsoft meeting the user interface is so bad I used 30 minutes to join because their link was broken. There was no way for me to join even if I use a link provided by my colleague it still uses the old cookie and totally destroys the way to join a meeting.
  • making interface harder for everyone to use
  • don't get a JOIN meeting button via conference code
  • never allow others to move on without the cookies rather get personal data than have others to allow us to join on meeting
  • Give us a "Join room" button with via conference call
  • fix the broken link that didn't allow me to join
  • stop cookies to get more personal data rather than letting us do what we want at the moment
This is such a good experience that I couldn't use more than 5 minutes to join a meeting room online. Broken link, hardcore cookies collecting data, disallow me to join via a link or without an account.
best experience on a most complicated online meeting platform
Score 10 out of 10
Vetted Review
Verified User
Review Source
In my organization, we use Microsoft Teams to hold team meetings as well as communicate internally via the chat feature. The Microsoft Teams platform has helped our team stay in touch and communicate seamlessly regardless of location. The many features of Microsoft teams such as breakout rooms, meeting scheduling, and task assigning greatly improve productivity and team collaboration.
  • Seamless group conferencing.
  • Chat functionality.
  • Scheduled meetings.
  • Requires good internet connection.
  • Better in-meeting chat.
  • Group meeting mute function.
Microsoft Teams is a well-developed software for hosting virtual meetings. Microsoft Teams allows for audio and visual communication in both small and large-scale meeting environments. Additionally, Microsoft Teams has a very useful tool for scheduling work assignments and tracking progress. The screen sharing feature is also an invaluable training and collaborative tool.
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
February 25, 2022

Microsoft Teams FTW!

Kelly Devine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Microsoft Teams in our organization to keep communication flowing and to also hold team meetings. This platform really helped us keep things organized and get in touch with co-workers in a quick and timely manner. We were also able to host remote socials through this platform in the form of screen-sharing which was convenient to play games with our coworkers! I would recommend Microsoft Teams to anyone in the future!
  • Video Calls
  • Instant Messaging
  • Meeting Calendar
  • Adding people to meetings while in a meeting
When training a new employee remotely, it was easy to screen share so that you and the employee could work together on what was on the screen. This helped a lot.
I never had to reach out for support
Score 10 out of 10
Vetted Review
Verified User
Review Source
My team and direct reports use teams to problem solve and communicate major changes in schedule. Our national organization uses teams also to create groups and share files quickly. The ease of use and how you can add to a conversation is what makes eams work well. We actually moved away from Slack into Teams because of the integration of Microsoft Outlook and our organization.
  • Looking at shared files.
  • Reaching out to other co-workers across national organization.
  • Making quick decisions on the spot with team.
  • More reaction emojis.
  • More ways to mute for a time period of a group.
  • Voice memo option.
Where Microsoft Teams is well suited is for larger companies or organizations that need to communicate in groups or working teams to accomplish tasks, projects, and tactical objectives. Scenarios, where it is less appropriate, are in larger or major objectives that need a longer or more "brainstorm" appropriate space like Zoom or using Miro as a board to come up with results.
I never really contacted support because Microsoft Teams was pretty intuitive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is the application which i use for team interaction as both text and video/voice. It is is the best application so far inter/intra communication within the organisation and outside the organisation. Also it is one tool for all things like desktop sharing,file transfer, text and audio/video communication. It is also collaborated with Outlook and other major application for calender and other purpose.
  • It is application for communication in terms of text, voice and video
  • It is one tool for data sharing or file transfer
  • It also works fine for share sharing and meeting scheduled and meeting remainder
  • Also integerted with other application like Yammer and organisation
  • It behave it needs an improvement in mobile platform, usability of Teams for mobile device is not much friendly
  • Voice communication need better software for voice lagging and sometimes voice clarity is not good
  • Screen sharing also need refinement, other end user need to wait for more than 10sec for share to display
It is base suited for environmental which need everything in place/as in one application. Because Microsoft Teams is the entity for everything like chat communication,data transfer,desktop sharing, collaboration with other applications like Yammer, Wiki and office organisation Office 365. It may not suit for organisation which is looking for single entity and i belive Microsoft is also providing solutions for same.
I would like to give 9 rating, because it is the best application in market for the purpose it serves and its evolution over the time is great. Quality of data/screen sharing is important much more than earlier.
Score 10 out of 10
Vetted Review
Verified User
Review Source
With COVID, [Microsoft] Teams has become the core platform we use for all meetings - from 1:1 updates to group meetings to large-scale business unit-wide announcements. We use the video meetings on laptop and mobile, as our only chat platform and as ongoing group discussions for everything from project-centric work to administrative updates.
  • Continued updates to improve performance
  • High performance on video and voice
  • Well integrated on mobile and laptop
  • Better formatting for chat in meetings
  • Improved alerts for service issues or performance issues
[Our] core platform for communication and collaboration. [It] replaces Webex, Slack, Skype, and other tools on one platform.
I can't speak for end-user support from Microsoft, but my help desk has been able to address issues quickly and I believe the support level we have from Microsoft is very good. If things get really wonky, there is usually an update that requires a restart. In the last 18 months I've had only a few incidents and in the worst case I couldn't connect to a meeting and a simple restart of the app or a restart of the laptop addressed it immediately.
Score 8 out of 10
Vetted Review
Verified User
Review Source
In the corporate world, in the light of pandemic we needed an application that would help in streamlining work, allow sharing of files on chats and also allow efficient management of work with clients presentation. Earlier we used skype but it did not have all these features but Teams was a perfect choice. It was multiple apps in one and with a very easy UI it allowed us to transition easily
  • Screen sharing
  • Team meetings
  • Proper event planning
  • Client presentation
  • Client calls
  • Meeting
Teams allows users to streamline their work by dividing into multiple platforms and this allows the employees to have a clear without the clutter workspace. Due to this it becomes easy to work and also super easy to give client presentation and sharing of multiple documents in different formats across the platform.
Helpful prompt and positive response from the team. Super helpful prompt reply. Smart and knowledgeable customer service representative with state of art facilities. Super pumped up at the front desk and ask for great responses. Very satisfied with the same response received and proud to work on it again and again.