AudioCodes Voca Conversational Interaction Center vs. Zappix
AudioCodes Voca Conversational Interaction Center vs. Zappix
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 AudioCodes Voca Conversational Interaction Center | N/A | Voca enables call center agents with real-time access to back-office experts during service calls. It is used to accelerate resolution times, remove department silos, and ramp up the employee experience. | N/A | |
 Zappix | N/A | Zappix’s cloud-based Mobile On-Demand Visual IVR Solution supports the customer care experience to improve customer satisfaction, increase self service rates, reduce costs, and improve agent collaboration. Zappix's Visual IVR improves the customer experience by providing a visual interface on the callers smartphone when calling the call center. With a Visual IVR, the Modern caller can get the information they need by touching their screen to fill out a form, request information, and book a… | N/A |
| AudioCodes Voca Conversational Interaction Center | Zappix | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| AudioCodes Voca Conversational Interaction Center | Zappix | |
|---|---|---|
| Small Businesses |  CloudTalk Score 7.6 out of 10 | CloudTalk Score 7.6 out of 10 |
| Medium-sized Companies | CloudTalk Score 7.6 out of 10 | CloudTalk Score 7.6 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score 8.8 out of 10 | Bright Pattern Contact Center Score 8.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| AudioCodes Voca Conversational Interaction Center | Zappix | |
|---|---|---|
| ScreenShots |