TrustRadius

AudioCodes VoiceAI Connect vs. Knowlarity IVR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AudioCodes VoiceAI Connect
Score 0.0 out of 10
N/A
AudioCodes VoiceAI Connect enables the integration of any cognitive voice service and bot framework with any voice or telephony channel, to facilitate voice functionality and to create an intelligent voice journey. This extends bot usability to telephony and voice-based use cases. Users can connects any contact center or SIP trunk to any bot framework, or gain native telephony and voice control from any bot framework via simple APIs. VoiceAI Connect is offered as a managed service or via the…N/A
Knowlarity IVR
Score 9.0 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
Pricing
AudioCodes VoiceAI ConnectKnowlarity IVR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AudioCodes VoiceAI ConnectKnowlarity IVR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Contact vendor for pricing information (in US Dollars)
More Pricing Information
Best Alternatives
AudioCodes VoiceAI ConnectKnowlarity IVR
Small Businesses
RingCentral Contact Center
RingCentral Contact Center
Score 8.1 out of 10
RingCentral Contact Center
RingCentral Contact Center
Score 8.1 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 7.5 out of 10
Zoom Contact Center
Zoom Contact Center
Score 7.5 out of 10
Enterprises
Verint Speech and Text Analytics
Verint Speech and Text Analytics
Score 8.4 out of 10
Verint Speech and Text Analytics
Verint Speech and Text Analytics
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AudioCodes VoiceAI ConnectKnowlarity IVR
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AudioCodes VoiceAI ConnectKnowlarity IVR
Likelihood to Recommend
AudioCodes
No answers on this topic
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pros
AudioCodes
No answers on this topic
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Cons
AudioCodes
No answers on this topic
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Alternatives Considered
AudioCodes
No answers on this topic
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Return on Investment
AudioCodes
No answers on this topic
Knowlarity
  • We converted more sales.
  • Vai call only 10℅ more leads are converted.
  • Every single client were address via call record.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
ScreenShots