Aurea Process vs. Price2Spy

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

It generates reports to be analyzed through diagrams and graphs that allow price differentiation on the product in real-time. It extracts IP addresses, e-mails, and images, since the platform does not limit its search to present elements, but also does it internally. It manages product data, price list data, profit margins against competitors, multi-channel communication, import/export data, sales data, customizable data, etc.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Monitor your competitors' prices and promotions in real time.
• Allows you to offer deep discounts on your products at a specific time of day, or when a competitor has an offer.
• Track the evolution of your competitors' prices over a period of time, and plan accordingly.

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Being a low-cost system the company does not sell a complete package with all the applications that the organization needs.
• The packages are adapted to the demands of the client.
• The incorporation of products is limited, only 25 products can be uploaded.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Study and analysis of the product within the web (performance, behavior, demand, supply, etc.).
• Supervision, control, and monitoring of the product and the brand against the competition.
• Monitoring of sites (URLs) according to their internal position on the web.

Incentivized