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Authentication Cloud vs. HID DigitalPersona vs. Yubico YubiKeys

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Authentication Cloud

    N/AN/AN/A

    $990

    per month

    HID DigitalPersona

    Score8.4 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Yubico YubiKeys

    Score9.1 out of 10
    N/AYubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.

    $3.94

    per month per user

    Pricing
    Authentication CloudHID DigitalPersonaYubico YubiKeys
    Editions & Modules
    Basic
    $990
    per month
    HID DigitalPersona
    $3.75
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Authentication CloudHID DigitalPersonaYubico YubiKeys
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeRequiredOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Authentication CloudHID DigitalPersonaYubico YubiKeys
    Considered Multiple Products
    Nevis
    No answer on this topic
    HID Global
    No answer on this topic
    Yubico
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    52 Answers
    97%
    Would buy again
    106 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    51 Answers
    98%
    Delivers good value for the price
    97 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    54 Answers
    97%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    43 Answers
    98%
    Lived up to sales and marketing promises
    90 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    44 Answers
    95%
    Implementation went as expected
    95 Answers
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    User Ratings
    Authentication CloudHID DigitalPersonaYubico YubiKeys
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (117 ratings)
    9.1
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (7 ratings)
    8.4
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    8.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    8.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Authentication CloudHID DigitalPersonaYubico YubiKeys
    Likelihood to Recommend
    Nevis
    No answers on this topic
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
    Read full review
    Yubico
    Great for securing admin accounts, VPN access, and anything exposed to phishing. They’re especially useful in environments pushing toward passwordless auth methods. Less ideal for very large rollouts without solid user training, or for legacy apps that don’t support modern auth, as they can add a bit of friction there.
    Incentivized
    Read full review
    Pros
    Nevis
    No answers on this topic
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    Yubico
    • The durability and reliability of the Yubico YubiKeys is unmatched, making me feel safe to carry it with me on a keychain and have it accessible.
    • I'm confident in the hardware security of the Yubico YubiKeys, knowing that the key material is well protected and that tampering with the key would leave obvious traces. This makes key revocation decisions intuitive.
    • The ease of use of the Yubico YubiKeys for power users like myself is unmatched, and easy to train "less power" users on. The broad platform compatibility that Yubico was essential to is a huge driver here.
    Incentivized
    Read full review
    Cons
    Nevis
    No answers on this topic
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Yubico
    • Occasionally, once or twice it might happen that I would press the key, but it'll not detect that I pressed the key. So I'd have to press it again, but that's just occasionally, sometimes. So maybe even if the key was a little bit bigger and I've detected that, I would've pressed it. But apart from that, I think it's pretty good.
    Incentivized
    Read full review
    Likelihood to Renew
    Nevis
    No answers on this topic
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Yubico
    As for implementing YubiKey its simple so I don't see us using anything else as we have experienced no issues so fare. Adding these to our environment is still new for us currently but in the transition phase I only see us buying YubiKey. It is highly rated and well known and cost is reasonable so no need to find another solution.
    Incentivized
    Read full review
    Usability
    Nevis
    No answers on this topic
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Yubico
    I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
    Incentivized
    Read full review
    Reliability and Availability
    Nevis
    No answers on this topic
    HID Global
    No answers on this topic
    Yubico
    We have not experienced any issues with availability which is very important when you are dealing with a company that holds the keys to the gate. We have had more issues with availability from our SaaS providers before with authentication but that was on their end. YubiKey has worked every time for us over the course of the last 6 or so months we began testing phase.
    Incentivized
    Read full review
    Performance
    Nevis
    No answers on this topic
    HID Global
    No answers on this topic
    Yubico
    We have not seen any lag in loading pages and getting into systems or sites. In comparison to other 2FA and MFA options it is actually faster most of the time to authenticate due to not having to type in. We require users to have long passwords and when there is an option given for password less they jump on it with excitement. As we explore going password less on their PC's the YubiKey is going to make their lives a lot easier to access the resources they need.
    Incentivized
    Read full review
    Support Rating
    Nevis
    No answers on this topic
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
    Read full review
    Yubico
    We have only interacted with support once but it was quick and easily answered. Mostly just questions regarding adding this to certain apps.
    Incentivized
    Read full review
    Implementation Rating
    Nevis
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
    Read full review
    Yubico
    I figured it all out on my own with the excellent product documentation provided by Yubico. I even managed to produce a backup YubiKey in case I lost my frequently used one. This was crucial when I temporarily lost the original.
    Incentivized
    Read full review
    Alternatives Considered
    Nevis
    No answers on this topic
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Yubico
    Yubico YubiKeys has been a leader in the security key market, and I think they have a new product we just read about two days back and they can store up to a hundred private keys now. So I think this is what it distinguishes them from the market, apart from this, whatever features we need personally and for our customers. So they provide all those features, but versus the other brands.
    Incentivized
    Read full review
    Scalability
    Nevis
    No answers on this topic
    HID Global
    No answers on this topic
    Yubico
    For us I feel like the ease of deployment has made this product very appealing, overall this will make the scalability very easy for us to push out once we roll out to our users and the management tools that we have looked at will make the admins like me happy as it is clear and easy to use. The rollout process looks to be very straight forward from the demos that we have looked at regarding the enterprise tools.
    Incentivized
    Read full review
    Return on Investment
    Nevis
    No answers on this topic
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    Yubico
    • With Yubico YubiKeys, we no longer worry about unauthorized access to business data/resources, which saves us money and protects our business reputation.
    • Fast authentication using MFA and tap-and-go passwordless features ensures a better user experience and fast access.
    • Since we have a hybrid workforce, Yubico YubiKeys make it possible to secure our remote work.
    Incentivized
    Read full review
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