HID DigitalPersona (formerly Crossmatch) Reviews

We currently use Digital Persona Altus in our enterprise environment with over 500+ computers and up to about 800+ users. We implement biometric (fingerprint) access for all computer authentication in the network and for some managed applications that require enhanced security measures. We are about to roll out token authentication for a few departments that are now requiring improved measures of secure access and authentication of users.

All our platforms are pretty much Windows 7 desktops, in-house applications, and some proprietary applications specific to a department. We also utilize the kiosk setup for public users for public information lookup. This allows the department users to log in with their credentials (fingerprints) to reset any software or windows for the general public or to reboot the machines, reducing the calls for IT to assist with lockouts.

In today's ever security conscious world we have too many usernames and passwords to manage. Our IT department wanted help the users in our organization stay secure. As many users without a security management system would just write down their passwords near their workstation, save a text document, or a spreadsheet, we knew we needed to provide an easy solution. We offered DigitalPersona to most of our organization, those that manage lots of logins and those that move around the organization often. This provided two solutions to us: One, eliminating unsecure password lists. Two, allowing faster processing of credentials via biometrics for those that enter passwords often.

A variety of websites, web apps, and our electronic medical records. With so many web applications and various requirements for unique passwords, having DigitalPersona track the user's logon information verse a separate password manager or sticky notes, has added a lot of peace of mind to IT staff. We don't have to worry about poorly stored passwords on notes or unsecured files.

We currently use DigitalPersona for biometrics, single sign-on, Multi-Factor Authentication, and password management. Their product allows our users to sign on to their computer and applications using their fingerprint. Their product allowed us as an information technology [company] to force our users to use stronger passwords (fourteen character passwords) and allowed us to use a centralized password management application. With DigitalPersona our organization now has more secure passwords, easier access to applications, and a password management solution.

Windows AD, internal applications, web pages, MFA for administrator accounts, and digital personal is acting as our Password Manager solution. We are now using DigitalPersona as the MFA token for multiple applications; VPN remote access, network access, elevated access on servers, etc. DigitalPersona supports multiple MFA methods from physical keyfobs, Fido key, but we primarily just use the DigitalPersona app.

We made the decision to purchase the solution after a close evaluation of this product. We are currently using the biometric devices for network authentication and to allow users to login to their applications/websites using their fingerprint scanning device. It allows the users to login and authenticate without having to type their user name and password. It's also used as a password manager tool in the environment. The software manager is very intuitive and user friendly. Enrolling the fingerprints is a very easy process.

The product does not work well with custom based applications. We're using it for Office365, in-house applications and thin client (web-based apps). Some of these include thin client (web-based) applications, thick client apps, cloud based apps, and any other critical system application that could potentially have any non public information.

We have used Digital Persona for almost a decade to manage security across our organization. We have found that the ability to integrate it into our Active Directory as well as industry-specific applications has allowed us to up our security, lessen support with respect to forgotten passwords, and worry less about shared passwords or allowing access to forbidden applications.

We use DigitalPersona for Windows login, Office 365 management, legacy SCADA applications, AWS, in-house built Java-based applications, mobile device application management, and too many browser-based logins to count.

Across the whole organization. It helps employees keep track of passwords and easy access for logging into the computer/site.

We use the application in the Banking field. Example: Jack Henry, Online websites and VMware vSphere Client.

Currently in Pilot.

All internal and external web applications.

We currently use DigitalPersona devices system-wide for end-user authentication to our software system on kiosk systems we design and manufacture. The devices help our customers confirm the identity of the kiosk user. Our kiosk systems are utilized in rather rough environments. The DigitalPersona devices we equip in our kiosks meet and exceed our expectations. Additionally, the SDK provided by DigitalPersona allowed for seamless integration with our software.

We protect our proprietary kiosk software with DigitalPersona.

Digital Persona is used to speed up the login process for transactions processed by the application operators as well as to collect biometrics (fingerprint) for customers. In addition to that, in both (operator or applicant) processing of fingerprints, we use Digital Persona to store, match and compare fingerprints as to avoid fraud on the operator side and the applicant side.

We are using DigitalPersona to protect Windows based systems and in-house web-based Microsoft .NET applications. The DigitalPersona platform does extend to Unix/Linux but for our implementation requirements, we initially did not need their alternate solution but we now have a Unix/Linux implementation and having DigitalPersona's versatility paid off by allowing us to incorporate and extend the usage and close the gap between Windows & Unix Systems, allowing our applications to exchange biometric data between multiple platforms.

DigitalPersona is being used across the entire organization for SSO to third-party apps.

Windows, Fiserv, approximately 25 vendor websites, credit card processing, loan, and account origination (service bureau), online banking, and our in-house core processing system.

We use it as a single authentication software across the entire organization.

We use DigitalPersona Altus to get into our main website, log into our timeclock website, access the myriad of other websites our staff needs to get into, etc.

Used at Point of Sale for cashiers (logging in) and customers (associating themselves with transactions and accessing tokenized credit cards).

Point of Sale (ECRS Catapult).

We just have one department using it for their specialized software, to verify that it is them and to validate each step of a process.

The third-party application is the main reason we got this. Like I mentioned before, I hope to get more out of it by using it for more applications.

We use DigitalPersona throughout the whole bank, from retail all the way to executives. It works for us because it allows the users to quickly log into machines by using the U.are.U.4500 biometric reader. The DigitalPersona software adds an extra layer of security where if a users' password was stolen, it is impossible to copy their fingerprint.

We are mainly utilizing the DigitalPersona software on all workstations at every branch of the bank. It is used mainly for Windows log-ons but is also utilized for several financial applications. Protection of financial records is extremely important at the bank. Users can also create logons utilizing the DigitalPersona software themselves for other applications that they use.

We originally started using DigitalPersona for user logins but quickly found it as an easy way to allow users to log into websites which is now the most common use for it.

Windows and various websites

We implemented DigitalPersona fingerprint readers organization-wide. In order to ease them into the workforce users were not required to take the units, but were encouraged to see their benefits - which many did!

The units are USB attached to PCs and allow the user to log into their workstation without entering their password. This allows us to have complex passwords that the user doesn't need to know or remember - they simply swipe their finger to log in.

This solution has dramatically cut down on the number of tickets we receive for simple password resets. No matter if a user has been on vacation for three weeks, their fingerprint is still the same!

We're only using this for Windows 8.1/10 workstation login at the moment, but looking to use it for websites and AD integration apps too.

DigitalPersona is used primarily by our Nursing department and Corporate users. DigitalPersona is addressing security by leveraging biometric authentication and solves the nurses need to remember multiple passwords by acting as a SSO solution.

Windows, OWA, Cerner, UltiPro, Carbon Black

We use DigitalPersona for our law enforcement agencies. We are able to leverage multiple forms of authentication, which, allows our end-users to pick which combination of authenticators work best for their individual preference. The software fully integrates with Active Directory and has the capability to automatically generate and store strong alphanumeric passwords. This takes the frustration out of requiring end-users to keep track of their changed passwords for those that choose this option. The implementation process was relatively painless and we had the option to have someone come on-site or assist remotely. We chose the latter. Support has been responsive and helpful the few times that I've needed it.

Digital Persona Altus is a relatively new product that was just called digital persona pro. It is being used in our company to allow our users to unlock a remote app session via their finger print. This has saved used tons of hours from having to sign in directly. We also have a large number of HR and transportation users who utilize this application to keep track of their website passwords. These departments deal with tons of third party websites that each require a separate password in order log in. Very recently we started using Digital Persona Kiosk as well. We are using it for our software based DVR. This DVR is basically a single computer that any non-technical employee can go up to and either type in their account or use their fingerprint and it will give them a controlled "operator" account to view the camera system. Overall we've seen better security and more usability than we originally expected.

We are protecting our software DVR kiosk from random people messing with our camera system. We are also protecting our remote app server as well as our desktops.

Right now, only Windows authentication and 3rd party website logins.

All users authenticate to Windows using biometric fingerprint readers. We also use password manager through the Altus console to authenticate to 3rd party websites. We have over 120 3rd party logins that we manage, so this solution saves us time logging in to 3rd party websites and applications, and also gives us a secure way to store passwords.

COHC uses digital persona in the whole company. every desk has a fingerprint reader connected to it. We use it to log into windows and also to log into our EMR program called eClinicalWorks. DP allows our users and staff to quickly log in and out of the computers in the exam rooms and also at their desks.

in house windows
and out in house EMR software eClinicalWorks

Our Core system and all of our Finance programs. We are now using DP with more cloud based programs and Anti-Virus. Mostly using it for Windows systems and websites. With more things going to sso we are finding new ways to use Digital Persona Altus so far everything is working.

DigitalPersona is being used by our entire organization. It really helps with our virtual system and when people have to change locations to help out they have all their passwords saved and easy access. This saves time and less calls to IT for forgotten passwords/resets. The program is very intuitive and once the templates are set up it is very user friendly.

We use DigitalPersona to log on to the LiveScan machine we use to fingerprint applicants. As far as I am aware we are the only department using it. It helps to alleviate the need to remember multiple passwords and it is very fast, which means the customer is in and out much quicker. Good for them, good for business.

The access to DMV files, criminal files, and applicant files.

[It's being used for] Positive ID verification in a hospital [by the] whole organization. It's required by Ohio board of pharmacy.

Medication Management within Paragon

DigitalPersona has been used for many years by many users across the Government of Alberta to align fingerprint authentication with government identities as well as a convenience for application authentication. The new versions of the product are expanding to other methods of authentication that are being explored by the organization such as Bluetooth proximity authentication for devices such as tablets that do not have fingerprint reader hardware.

All forms of Windows devices