Author-it vs. Bytes Route

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Author-it
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Author-it offers a series of component authoring solutions, described by the vendor as a suite of integrated solutions that give businesses of all sizes the power to create, maintain, review, reuse and localize content, and publish into a full spectrum of outputs.N/A
Bytes Route
Score 9.0 out of 10
Small Businesses (1-50 employees)
Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection…
$0
per month team
Pricing
Author-itBytes Route
Editions & Modules
No answers on this topic
Free
$0
per month team
Startup
$19
per month team
Growth
$29
per month team
Offerings
Pricing Offerings
Author-itBytes Route
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Author-itBytes Route
Considered Both Products
Author-it
Chose Author-it
Fundamentally a better idea and base design. These tools do not compete
Chose Author-it
In the beginning, we used a Word-based HAT. We switched to Author-it already in 2004. For us, the database-driven approach and the easier management of styles were the game-changers. Compared to XML-based tools, the user-friendliness is a major advantage.
Chose Author-it
These other platforms are more dynamic and easier to use.
Bytes Route
Chose Bytes Route
Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it …
Best Alternatives
Author-itBytes Route
Small Businesses

No answers on this topic

ChurnZero
ChurnZero
Score 7.9 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
ChurnZero
ChurnZero
Score 7.9 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Nexthink
Nexthink
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Author-itBytes Route
Likelihood to Recommend
7.9
(0 ratings)
9.0
(0 ratings)
Usability
7.6
(0 ratings)
-
(0 ratings)
User Testimonials
Author-itBytes Route
Likelihood to Recommend
It’s almost perfect for our needs. In particular, the ability to manage long and complex book structures and control styles and layout via media objects is a huge advantage. The new output options (New Word, ProCSS, AION) represent real improvements. Support in Europe has also improved significantly.
Read full review
Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus
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Pros
No answers on this topic
  • onboarding tours
  • new user guides
  • onboarding experiences
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Cons
No answers on this topic
  • no support for images
  • no support for more modals
  • no segmentation yet
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Usability
This platform is not intuitive and is not easy to use. The learning curve is steep for this platform. Also, there are lots of work arounds needed in order for basic items to be processed. We have had to pay for additional IT support and training just to be able to use our platform and has been in service for over 10 years
Read full review
No answers on this topic
Alternatives Considered
Fundamentally a better idea and base design. These tools do not compete
Read full review
Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation
Read full review
ScreenShots

Bytes Route Screenshots

Screenshot of AnalyticsScreenshot of Tour editingScreenshot of Themes featureScreenshot of Creating a tourScreenshot of Team managementScreenshot of Pricing plans