TrustRadius

Automatics vs. excentia Admin Tools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automatics
Score 0.0 out of 10
N/A
N/AN/A
excentia Admin Tools
Score 7.5 out of 10
N/A
N/AN/A
Pricing
Automaticsexcentia Admin Tools
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Automaticsexcentia Admin Tools
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
User Ratings
Automaticsexcentia Admin Tools
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Automaticsexcentia Admin Tools
Likelihood to Recommend
automatics.AI GmbH
No answers on this topic
excentia
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
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Pros
automatics.AI GmbH
No answers on this topic
excentia
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
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Usability
automatics.AI GmbH
No answers on this topic
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
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Alternatives Considered
automatics.AI GmbH
No answers on this topic
excentia
We use both. Different use cases within the company
Verified User
Anonymous
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Return on Investment
automatics.AI GmbH
No answers on this topic
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
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ScreenShots