What users are saying about
1 Rating
5 Ratings
1 Rating
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Score 10 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
Anonymous | TrustRadius Reviewer

Entrata

Entrata isn't perfect, but it is heads and shoulders above its competitors. They consistently respond to customer needs and continually add to their suite of services. The platform is attractive and was built for Google Chrome from the get-go, unlike some competitors that were stuck on Internet Explorer for years and years. That might not mean much to some, but I think it exemplifies that Entrata puts user experience first. It has a robust array of functions and I'm happy to use it.For email marketing, Entrata is great. If you market by text message, Entrata is probably not your best bet. Customers are opted out of texts by default, so we've had to explore other avenues for mass text communications.
Anonymous | TrustRadius Reviewer

Pros

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
Anonymous | TrustRadius Reviewer

Entrata

  • Integration of lead-generation database with a website.
  • Ease of communication with apartment residents via email marketing, text, and web messaging.
  • Streamlined invoice and purchase management.
  • Standard website CMS functionality.
  • Unlimited file and asset storage in the cloud.
Brandon Kenig | TrustRadius Reviewer

Cons

Avail

  • UI can take a little while to get used to
Anonymous | TrustRadius Reviewer

Entrata

  • Sometimes, some of our customers won't require a follow-up but there isn't an option to opt them out of follow-ups but the leads will still appear.
  • Access. Some of the things that should be accessible to all team members aren't (creating templates, saving signatures, or seeing credit screening details) and putting in a ticket or asking for permission can be time-consuming.
Abel Mercado | TrustRadius Reviewer

Support Rating

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
Anonymous | TrustRadius Reviewer

Entrata

Entrata 8.0
Based on 2 answers
I've used Entrata with three companies, all of whom have had an in-house liaison to the company. Consequently, I haven't had to work directly with Entrata support on very many occasions. However, I have personally seen feature requests added to the platform in a timely manner. That kind of service is rare in this industry.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avail

No answers on this topic

Entrata

Entrata is completely cloud-based and provides much more integrated functionality, but fewer custom features. Also, Entrata's UI could be greatly improved. Overall, Entrata's API is more open and allows for more third-party integrations and ILS connectivity over time than its competitors. Combining the marketing portal (website, email marketing, SMS) with leasing management (renter invoices, rent collection, late fees, move in/move out checklists) provides for a unique, bundled service platform.
Brandon Kenig | TrustRadius Reviewer

Return on Investment

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened
Anonymous | TrustRadius Reviewer

Entrata

  • Entrata has helped keep our budgeting in order and has made it simple to generate financial reports.
Abel Mercado | TrustRadius Reviewer

Pricing Details

Avail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Entrata

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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