1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Avail is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
10.0
Avail
100%
1 Rating
8.7
Entrata
87%
3 Ratings
Support Rating
10.0
Avail
100%
2 Ratings
8.0
Entrata
80%
2 Ratings
Likelihood to Recommend
Avail
We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesEntrata
Entrata isn't perfect, but it is heads and shoulders above its competitors. They consistently respond to customer needs and continually add to their suite of services. The platform is attractive and was built for Google Chrome from the get-go, unlike some competitors that were stuck on Internet Explorer for years and years. That might not mean much to some, but I think it exemplifies that Entrata puts user experience first. It has a robust array of functions and I'm happy to use it.For email marketing, Entrata is great. If you market by text message, Entrata is probably not your best bet. Customers are opted out of texts by default, so we've had to explore other avenues for mass text communications.

Verified User
Manager in Finance and Accounting
Real Estate Company, 501-1000 employeesPros
Avail
- Rent collecting
- Distributing listing to multiple sites
- Tenant screening

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesEntrata
- Integration of lead-generation database with a website.
- Ease of communication with apartment residents via email marketing, text, and web messaging.
- Streamlined invoice and purchase management.
- Standard website CMS functionality.
- Unlimited file and asset storage in the cloud.
Audience and Revenue Growth Strategist
Curtin Property CompanyCommercial Real Estate, 11-50 employees
Cons
Avail
- UI can take a little while to get used to

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesEntrata
- Sometimes, some of our customers won't require a follow-up but there isn't an option to opt them out of follow-ups but the leads will still appear.
- Access. Some of the things that should be accessible to all team members aren't (creating templates, saving signatures, or seeing credit screening details) and putting in a ticket or asking for permission can be time-consuming.
Leasing Team Member
RotaractReal Estate, 1001-5000 employees
Pricing Details
Avail
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Entrata
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Avail
Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesEntrata
Entrata 8.0
Based on 2 answers
I've used Entrata with three companies, all of whom have had an in-house liaison to the company. Consequently, I haven't had to work directly with Entrata support on very many occasions. However, I have personally seen feature requests added to the platform in a timely manner. That kind of service is rare in this industry.

Verified User
Manager in Finance and Accounting
Real Estate Company, 501-1000 employeesAlternatives Considered
Avail
No answers on this topic
Entrata
Entrata is completely cloud-based and provides much more integrated functionality, but fewer custom features. Also, Entrata's UI could be greatly improved. Overall, Entrata's API is more open and allows for more third-party integrations and ILS connectivity over time than its competitors. Combining the marketing portal (website, email marketing, SMS) with leasing management (renter invoices, rent collection, late fees, move in/move out checklists) provides for a unique, bundled service platform.
Audience and Revenue Growth Strategist
Curtin Property CompanyCommercial Real Estate, 11-50 employees
Return on Investment
Avail
- Rent collected on time
- Tenants found quickly and easily screened

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesEntrata
- Entrata has helped keep our budgeting in order and has made it simple to generate financial reports.
Leasing Team Member
RotaractReal Estate, 1001-5000 employees