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Avaya Enterprise Cloud vs. NTT DATA Nucleus Cloud & Hybrid Infrastructure

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Enterprise Cloud

    Score7.4 out of 10
    Enterprise companies (1,001+ employees)
    Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A

    NTT DATA Nucleus Cloud & Hybrid Infrastructure

    N/AN/ADimension Data provides a managed private cloud solution, via the Enteprise Private Cloud, supporting hybrid cloud creation with security and reliability. Dimension Data is an NTT company (merged 2018). Dimension Data products and services will be moved to the NTT brand in the near future.N/A
    Pricing
    Avaya Enterprise CloudNTT DATA Nucleus Cloud & Hybrid Infrastructure
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya Enterprise CloudNTT DATA Nucleus Cloud & Hybrid Infrastructure
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Avaya Enterprise CloudNTT DATA Nucleus Cloud & Hybrid Infrastructure
    Likelihood to Recommend
    8.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Avaya Enterprise CloudNTT DATA Nucleus Cloud & Hybrid Infrastructure
    Likelihood to Recommend
    Avaya
    With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
    Incentivized
    Read full review
    NTT
    No answers on this topic
    Pros
    Avaya
    • Seamless WFH connectivity
    • New interface and ease of working for agents
    • CX improvement
    Incentivized
    Read full review
    NTT
    No answers on this topic
    Cons
    Avaya
    • the Admin Portal needs to be improved to be much more robust
    • Support Teams need to understand the difference between on premise and in the cloud applications
    Incentivized
    Read full review
    NTT
    No answers on this topic
    Alternatives Considered
    Avaya
    Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
    Incentivized
    Read full review
    NTT
    No answers on this topic
    Return on Investment
    Avaya
    • when I retire my supervisor will not need to replace me
    • no more time spent on certificates and upgrades
    Incentivized
    Read full review
    NTT
    No answers on this topic
    ScreenShots