TrustRadius

Avaya Enterprise Cloud vs. PhoenixNAP Managed Private Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avaya Enterprise Cloud
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
PhoenixNAP Managed Private Cloud
Score 0.0 out of 10
N/A
PhoenixNAP headquartered in Phoenix offers their managed private cloud service, what they offer as a solution for large to midsize companies requiring the security of a single-tenant architecture.N/A
Pricing
Avaya Enterprise CloudPhoenixNAP Managed Private Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avaya Enterprise CloudPhoenixNAP Managed Private Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
User Ratings
Avaya Enterprise CloudPhoenixNAP Managed Private Cloud
Likelihood to Recommend
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
Avaya Enterprise CloudPhoenixNAP Managed Private Cloud
Likelihood to Recommend
Avaya
With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
Verified User
Anonymous
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PhoenixNAP
No answers on this topic
Pros
Avaya
  • Seamless WFH connectivity
  • New interface and ease of working for agents
  • CX improvement
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
Read full review
PhoenixNAP
No answers on this topic
Cons
Avaya
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
Verified User
Anonymous
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PhoenixNAP
No answers on this topic
Alternatives Considered
Avaya
Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
Read full review
PhoenixNAP
No answers on this topic
Return on Investment
Avaya
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
Verified User
Anonymous
Read full review
PhoenixNAP
No answers on this topic
ScreenShots