Avaya Enterprise Cloud vs. Skiff

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avaya Enterprise Cloud
Score 7.4 out of 10
Enterprise companies (1,001+ employees)
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
Skiff
Score 0.0 out of 10
N/A
Skiff provides a platform for a private end-to-end encrypted workspace.N/A
Pricing
Avaya Enterprise CloudSkiff
Editions & Modules
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Offerings
Pricing Offerings
Avaya Enterprise CloudSkiff
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avaya Enterprise CloudSkiff
Considered Both Products
Avaya Enterprise Cloud
Chose Avaya Enterprise Cloud
Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
Chose Avaya Enterprise Cloud
because it met our organizations needs
Skiff

No answer on this topic

User Ratings
Avaya Enterprise CloudSkiff
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
Avaya Enterprise CloudSkiff
Likelihood to Recommend
Avaya Enterprise Cloud is very well suited for my customers and remote working. Avaya Enterprise Cloud is less suited where my customers have a strong need for region-based call terminations & security. In this case, we have to go ahead with the on-premises model.
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Pros
  • Seamless WFH connectivity
  • New interface and ease of working for agents
  • CX improvement
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Cons
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
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Alternatives Considered
because it met our organizations needs
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Return on Investment
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
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ScreenShots

Skiff Screenshots

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