AWS Secrets Manager vs. Cross Identity

[AWS Secrets Manager] is really good at managing the secrets for each environment (stage, production, ...), and with a simple command, the users will get all the variables for running the project. Depending on the user role, they could just read and/or edit the variables on the Secrets Manager on AWS. This facilitates the management of the secrets.

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Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

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• Single source of truth for secrets
• Securely share secrets with colleagues
• Securely store secrets for services to access during runtime

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• It could be good if a user can use a variable in the project but can't see them in the manager on AWS

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Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

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Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

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Both AWS Secrets Manager & MS Azure Key Vault are pretty similar. They're the default secrets manager on their respective cloud platform.

The choice comes down to where your infra resides on.

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Contract terms are fine. No complaints there.

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professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

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• Costs are suitable
• ROI is positive

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