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Cross Identity

Score3.5 out of 10

2 Reviews and Ratings

What is Cross Identity?

Cross Identity (formerly Ilantus) is presented as a comprehensive Identity & Access Management Solution, with SSO, web access management, and related features such as shared app login (multiple employees can use a single license during different sessions, and yet protect the app password from all the users).

Media

Single Sign-On
User Life-cycle Management
Self-Service Password Reset
Access Governance
Password Sync
Access Certification
Access view-reports
Persona Dashboard
Entitlement Management
Multi-level workflow approval
Orphan account management
Password Synchronization
ULM-Promotions and Transfers
Rule-based role access
ULM-Suspension and Restoration

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Top Performing Features

  • Password Management

    Self-help capabilities the help users recover forgotten passwords, etc.

    Category average: 8.4

  • ID Management Single-Sign On (SSO)

    The ability to login to the system once, gaining access to all systems without the need for logging in again

    Category average: 9.1

  • Multi-Factor Authentication

    Using multiple, independent components to gain access

    Category average: 8.8

Areas for Improvement

Economical SSO product, but need lots of improvement

Use Cases and Deployment Scope

We are using Cross Identity for our SSO solution. We needed a platform which would provide SSO and Password rest capabilities. We started with their on-prem solution and last year migrated to their SaaS offering. We did not face any issues with their on-prem solution but the SaaS offering has a lot of bugs. The product crumbled in each high load scenario. Support from product team was also not good. Their managed services is also not upto the mark and have very incoherent structure.

Pros

  • Password reset

Cons

  • SSO

Return on Investment

  • User experience was negative

Usability