Axcient x360Sync vs. Fortra's Globalscape Enhanced File Transfer (EFT) vs. Nasuni

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

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Globalscape EFT is well suited for file transmissions. It is very intuitive and easy to create file transmission rules. We transmit many files back and forth between vendors and software applications. File transmissions are fast and reliable. Globalscape allows us to specify certain file naming conventions, contain only certain data, format the data to be a specific way, etc.

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Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

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• Support is outstanding
• The product is designed in a manner that is easy to deploy

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• PGP & SSH Key Ring Retainer
• Reporting
• Event Rule Create - No Code development
• Easy account set up for SFTP site directory creation

• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

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• Billing tools to generate end user invoicing would be very helpful
• More granular permissions for file sharing

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• Would like to see the ability for a rule in EFT to link the the Advanced Workflow that it is called (rather than having to manually locate the Advanced Workflow)
• Would like the ability to disable just a part of an Event Rule
• Would like to see more template creation functionality

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• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

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As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

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Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

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Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

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Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

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Globalscape and Automate are similar. However, with Automate, you do not have PGP or SSH keyring functionality within the application. You would need to purchase and install them separately. So as far as organization I like Globalscape for key retainment. Globalscape's transmission reporting is a lot better as well. Although it could be enhanced a little more, I use it to report any transmission issues with the Vendors. But the Event Rule functionality that Globalscape has in building simple action logic is where you save a lot of time instead of coding transmissions. Automate does not have active-active replication within their application. Meaning they do not have the ability to have two servers active for off loading transmission in case of bottlenecks. However, if one server goes down, the secondary server will be active. We have both products and don't mind working in either one of them, but Globalscape seems to be the more comprehensive and scalable application

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

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• The product fits well with our total solution approach to IT services.
• There has been no negative impact as our customers like the product and find it easy to use.

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• Globalscape EFT is very reliable
• Allows us to easily transmit files with customers
• Allows us to easily meet file requirements of vendors/other software applications

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• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info