OneDrive

OneDrive

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Score 8.4 out of 100
Top Rated
OneDrive

Overview

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Popular Features

View all 13 features

Performance (110)

8.1
81%

File search (112)

8.1
81%

Reliability (111)

8.0
80%

Device sync (110)

7.2
72%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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OneDrive for Business Plan 1

$5.00

Cloud
Per Month (Annual Commitment)

Microsoft 365 Business Basic

$5.00

Cloud
Per Month (Annual Commitment)

OneDrive for Business Plan 2

$10.00

Cloud
Per Month (Annual Commitment)

Entry-level set up fee?

  • No setup fee
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Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $5 per month

Features Scorecard

File Sharing & Management

7.5
75%

Cloud Storage Security & Administration

7.4
74%

Cloud Storage Platform

7.7
77%

Product Details

What is OneDrive?

OneDrive from Microsoft is a cloud storage and file syncing service.

OneDrive Video

OneDrive Demo

OneDrive Integrations

OneDrive Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is OneDrive?

OneDrive from Microsoft is a cloud storage and file syncing service.

How much does OneDrive cost?

OneDrive starts at $5.

What is OneDrive's best feature?

Reviewers rate Document collaboration highest, with a score of 8.2.

Who uses OneDrive?

The most common users of OneDrive are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (836)

Ratings

Reviews

(1-25 of 112)
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Paul Weber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
OneDrive is our preferred individual cloud storage platform. Students use it for class projects and collaboration, Faculty and staff use it for backup and syncing files across multiple devices. It's great that we have it as part of our O365 subscription, so it is easily available and supportable for all users.
  • Sync - OneDrive does a great job having files available across all devices, particularly the on-demand sync available on Win10 and newer.
  • Backup - I've used file versions and folder versions multiple times to revert to an older copy or undo an accidental deletion.
  • Processing changes - This can take quite a while, particularly when a large number of files have changed or after a reboot.
  • Syncing multiple accounts - It's possible, but not as intuitive as some other cloud storage apps.
OneDrive is great to make sure that all your work files are available everywhere, even on mobile. It's also helpful when your work computer is refreshed, within 5 minutes I have all my files available again! It's less helpful for sharing files that don't need to be sent as-is, video files, in particular, can be a problem because it will try to play them but at the end of the day, it's not a streaming platform.
It was shaky at first and seemed rushed to market, but over the past three to four years the reliability and features of OneDrive have really surpassed most of the competition. If you can get over a corporation having access to all your files there's really no reason to not use a service like this.
Roman Klabal | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
Microsoft OneDrive is hands down the worst piece of software I have ever used in my life. Unbelievably terrible and inconsistent UI of the control panel, constant issues with files syncing or not syncing when they should or should not, you never knowing if OneDrive is doing something in the background or not, the laughable "Personal Vault" with no secondary security option, the jokes never end. Why is the UI of the control panel and the window to Choose Folders sync completely different, as in 1995 v 2010 different? Why is it NOT POSSIBLE to resize the Choose Folders window so you are not forced to browse your file tree in a stupidly tiny window? Why does clicking a folder in your file tree in the Choose Folders window freeze OneDrive for dozens of seconds each time? Why does clicking OK in the Choose Folder NOT save your options you are forced to do this several times to add one tiny folder? Why does OneDrive sync random half of files in a fully selected folder and say All files are synced? Why doesn't OneDrive ACTUALLY save the files on your disk when you select the "Make these files ALWAYS available on this PC"? I pity the day I decided to go for OneDrive and I will be moving away from it soon.
  • Nothing.
  • Terrrible and inconsistent UI that does not work.
  • You never knowing what is OneDrive actually doing, no logs or detailed information.
  • With inconsistent sync, you not being able to pull your files to a new device unless you sacrifice a goat first.
Never use OneDrive ever.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize Onedrive, which is part of the Microsoft 365 package, to fully back all of the personal data upon every user's computer and to share papers with customers online in a way that allows many people to work on a word or excel project at the same time. Providing each customer with a complimentary terabyte of storage is a great method to ensure that everyone else's personal data have always been safeguarded in the clouds.
  • OneDrive allows sending the folders you designate.
  • OneDrive makes it simple to share huge files with people without having to contact them.
  • Multiple people can access the same files using OneDrive information in the cloud.
  • Maintaining real-time coordination with all of my devices has proven tough.
  • System restore would occasionally stop working for short periods of time.
  • Occasionally, the font of the papers is changed.
By controlling all of your institution's digital products, OneDrive will make your life much easier. Instead of spending time and resources on alternative collaborative tools, I propose that you use OneDrive. Its Android application is quite beneficial. Its uploading speed will certainly entice you.
The support team is very helpful. They reply on time. We contacted them for previous version aligning.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use it for both personal and professional needs. In the professional area I use it mostly for communication and collaborative work. It allows to work in a same project without the need of being in the same location, while accessing different resources no matter the type of file: spreadsheets, word documents, or slide presentations. The different synchronization tools allows to always have access to files and keep them updated, without worrying about losing unsaved work or being unable to access files.
  • Sync functions allow to access work virtually anywhere
  • Collaboration options make working with others easier, increasing productivity
  • It works seamlessly in different devices
  • The one drive online functions allows to use office programs like work and excel without having them installed in a device
  • Some functions and apps are not available to all countries/regions
  • The one drive app takes too much space in mobile devices
  • The apps for mobile devices lack some tools, like the option to search templates
  • It could allow to manually plan when to sync, specially photos, which take long times to sync
  • For collaborative work both in education and professional areas.
  • For personal work in multiple devices, and "on the go" work.
  • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
  • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
Score 7 out of 10
Vetted Review
Verified User
Review Source
OneDrive is used by my entire organization and has been for at least four years. It was an additional Microsoft product that came with an organization-wide email upgrade and was subsequently made available to everyone. My department uses it regularly as we frequently work remotely while traveling on business, so it provides access to necessary documents/files.
  • Cloud storage.
  • Multi-device syncing.
  • Desktop access glitches/shuts down.
  • More aesthetically pleasing interface.
OneDrive is very useful for organizations with people located in different buildings and/or frequent travelers, as it provides virtual access to documents and files. My team uses it to share/host working documents among those of us who travel 20-40 percent of the time, meaning we no longer have to email documents back and forth but can instead access them from the cloud.
I have not had to use tech support for OneDrive because I have not encountered any issues with the product. My organization's computer and technical services department is fluent in Microsoft products, so I would rely on them to address and/or fix any issues that would arise with OneDrive. The help topics in OneDrive have been more than adequate for answering initial questions as I was learning the product.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We ought to share high-quality design and process flow with our colleagues in the Paper form Demand market. Sending high-quality images all of the time is inefficient and time-consuming, so we use OneDrive to keep our process map and provide a downloading link to our team members, which reduces time and makes sharing easier.
  • It's useful for transferring files that shouldn't be on servers.
  • Working on the very same file at the same time is possible.
  • Archive that can be accessed.
  • Video playback in cloud.
  • Cloud web interface.
When an evaluation or presentation must be completed in a short amount of time, the fact that everybody logs in and participates at the same time is extremely efficient. It's also simple to leave comments and give tasks on OneDrive. Receiving alerts through e-mail is also highly effective.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I use OneDrive as little as possible because, in my opinion, they have awful syncing management. I mainly use it when I need to transfer files between PCs. I feel that we generally have far better alternatives for most use cases.
  • Doesn't crash
  • Good for sending files that don't belong on servers
  • Comes with Windows
  • No access to settings while not syncing. This means you can't carefully pick which folders sync prior to actually starting the syncing. This is purely nonsensical.
  • If you wish to hold syncing while accessing settings, the best you can do is limit the speed to 1kb/per second, but that will still lock folders that Onedrive decides to start syncing.
  • Folder syncing control hell when choosing folders to sync: 'Sorry, your changes couldn't be saved', error messages that have terrible explanations for why Onedrive disobeys requests to omit incoming files from your PC from syncing up.
  • Terrible UI layout and disregard for cloud-based design convention. Settings are hidden in weird places that require google results when trained professionals would usually find familiar settings.
When moving files around that are needed but don't seem to have a permanent home anywhere, Onedrive can be useful. Other than that, I avoid OneDrive for not only reasons of moral but also for more productive use of company time. Honestly, in my opinion, Onedrive does not stack up to the industry standard that Dropbox has created. I personally feel that Microsoft has more than enough time, money, and funding to bring their game up to a professional standard, and let's hope they care enough to fix the issues I've outlined.
Score 8 out of 10
Vetted Review
Verified User
Review Source
My organization uses OneDrive as a cloud sharing service, and it's a fresh new tool. Documents are shared for collaboration, work flows are shared for input, and HR tracking is shared. It's being utilized throughout the organization, and it's steadily gaining traction from different departments. Having a central location to store files that are only available to individuals you invite is beneficial.
  • Allows users to simply access and navigate through the environment without the need for extensive training or hand-in labor.
  • Fast cloud upload system.
  • Auto syncing is incredible.
  • Playback in cloud specially videos.
  • Files not very organized.
Collaborating on the go has become the standard, and OneDrive is a useful tool for people who need to be on the go but don't want to carry around a laptop with them that can share and edit documents from different devices. OneDrive has the ability to boost an individual's or a team's productivity. Users may work from home or at the beach with online Office products since they are no longer constrained by their equipment.
I did not need to contact support team as the website's documentation is good enough.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use onedrive extensively to store and share files across team of 50+ engineers. I have been long term user of onedrive and found it to be very reliable with no down time in so far experience. In the team I encourage the members to keep all the work on onedrive all time and share with relevant members so that they can pickup and use without avoid any dependency on the person to be available all time and laptop dependency. Also during the last 2 years this proved to be very useful. The permission settings for file or folder level are great and quick preview all are useful. The app support both on mobile and desktop either mac/windows is great. And special mention for the new feature which got added recently to only show file names and download only on demand is great.
  • online storage of files without any size limit
  • permissions to be set across files/folders
  • preview of all files without downloading and download only those as per demand
  • random issues with files not syncing on Mac OS
  • download speed for large files is slow sometimes gets limited to 5MBps
  • better performance in webapp would be great
Onedrive's reliable cloud storage features are invaluable for sharing documents and files across team members. The app support and updates are all great and works well on multiple OS and mobile platforms. With office 365 the bundled storage of 1TB is more than sufficient for major uses and I can manage without spending much on high configuration laptops with larger SSDs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It [OneDrive] enables teams with time constraints to work on a joint file when more than one person needs to work on a single file at the same time. In fact, since the deadlines are very sharp, the management can also control the file while it is still working. It is possible to access the files from all devices at any time, any second.
  • Document management
  • Possibility to work in the same file at the same time
  • Accessible archive
  • Sync[ing] can be slow sometimes.
  • Other changes may be lost when someone working on the file is offline.
When there is an analysis or presentation that needs to be done in a limited time, the fact that everyone checks [in] and works at the same time provides great efficiency. It [OneDrive] is also very easy to comment and assign a task on it. It is also very effective to receive notifications by e-mail.
November 09, 2021

Autosave Has Saved Me

Caitlin Stote M.Ed. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I have used One Drive in all three jobs I've had recently. When I worked at the Basilica of Saint John, we used One Drive for our shared documents folder. He helped everyone add data to our offering excel sheet. Very convenient for collaborative work. I know use it at ERI to back up some Word Files.
  • Automatically Saving Documents
  • Document Revision History
  • Shared Documents
  • We sometimes had sync issues where I would edit a document and the changes wouldn't show up on another PC. Not sure if it was me or the program itself.
OneDrive is great for easily backing up personal files. The autosave feature is key. It gets tricky when there are many users sharing the same account editing documents as there can be some sync issues.
Rebekah Ryan, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
OneDrive was used as a cloud sharing device where we could save and share documentation, materials, files, etc. for other internal teams and departments. It was a safe place for private company information and documentation that needed to be saved, shared, updated for historical or current usage across teams. As opposed to using personal drives, this was the preferred sharing and saving method for materials.
  • Internal sharing of documentation, materials, and collateral.
  • Great place to collaborate and update materials between teams and resources.
  • Great central access point for internal sharing.
  • External sharing of materials, collateral, documentation.
  • Archiving of information.
  • Central hub site like SharePoint vs. just file/folder sharing.
OneDrive is extremely well suited for internal use. It's an easy product to utilize across teams and departments within an organization to share the most up-to-date information. It is a great information-sharing space. Syncing is quick and easy so that everyone has the most current information. It's easy to navigate and very intuitive, as part of the Microsoft suite. It is an appropriate cloud-based application to share private data and all other collaborative documentation for a company.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Onedrive as part of the Office 365 suite to backup all the personal files at each users workstation, as well as share documents online with clients, in a way where multiple people can edit a word or excel document at the same time. Getting a free terabyte of storage for each user is really handy in making sure everyones personal files are always safe in the cloud.
  • OneDrive backups up the folders you specify automatically
  • OneDrive files in the cloud allow multiple users to edit the same file at the same time.
  • OneDrive allows you to share large files with others easily and without emailing them.
  • OneDrive file conflict resolution could use some work as it can create multiple copies of the same file which can get confusing.
  • It would be nice to get some kind of file versioning or restore from a previous date functionality for files stored in onedrive.
  • Large file support is not allowed above 15gb files, which for some email backup files might not be enough.
OneDrive is well suited for smaller companies where people save most of their files on their local computers, but still need a backup solution to protect themselves from losing their files. OneDrive is not a great solution if you are not constantly connected to the internet and can keep any files you are sharing with others in sync all the time.
Blake Calson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
OneDrive provides us the mobility and flexibility we require to collaborate effectively, work on documents and other business materials, store and share work files whether at home or while in the office. OneDrive protects every single file we store inside the system and grants us total control over permissions to each user.
  • Sharing work files with colleagues at any time
  • Documents are easily accessible from any device
  • Data loss prevention
  • I consider the storage of the OneDrive Basic plan to be low as compared to what other popular file-sharing apps offer for free
Best suited for cloud storage of documents and data loss prevention with its highly reliable security protocols. The free plan is not the best for storing and working on tons of files. They have very affordable rates so users can upgrade to higher plans whenever they require more storage space.
Score 9 out of 10
Vetted Review
Verified User
Review Source
All departments in our company use OneDrive. We have easy access to files while working remotely as well as in the office. It's a time-saver for us! It is easy to organize, use, move, rename and delete files. MS OneDrive allows us to manage my media content more efficiently.
  • OneDrive is a multiplatform solution so that we can access files from the device of our choice.
  • With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
  • By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.
  • It has sometimes been difficult to maintain real-time synchronization with all my devices. It repeatedly refused to upload files to the internet. Occasionally, autosave ceased to function for brief periods of time.
OneDrive is perfect for backing up data, sharing files among team members, its weak point is quite average speed of processing some data in the interface for example I recently encountered a significant delay while opening project documentation
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is basically being used for the following aspects:
1) To securely store.
2) To access the data/files.
3) To share and collaborate with regards to the files being shared.
4) To have an easy access to the files and folders across the world and using any device (Mobile or desktop).
  • To access files one has stored , across anywhere in the world with any device one is using (Mobile, Desktop, Laptop or Tablet).
  • To have the documents, files etc to be stored and organize these documents to a secured location in the cloud.
  • To have a data share or file share or document share done with others and have the capability to work real-time.
  • Gives a scope of 1 TB of data storage per user and also upload files up to 250 GB in size.
  • To have a sync in all the documents even when offline.
  • There can be backup as well as protection of the files wherein one can easily recover from that of any accidental deletes or that of the malicious attacks.
  • User documentation could be an area of improvement, as the user tries the trial and error method to learn.
  • Could be more user friendly.
  • Changes the font of the documents, but that rarely happens.
  • Takes time for sync and leads to making the system stuck / hang.
  • To view the photos in mobile , there should be a better UI which is user friendly.
1) When it comes to accessing the file anywhere across the globe and using any of the devices.
2) To storing as well as organizing the work documents in a secure location in that of the cloud.
3) To make a real time work by collaborating and sharing the document with others.
4) Has 1 TB of store per user and can upload the files up to 250 GB in size.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is incredibly helpful having your files in one place and in the cloud! This way you can access your files from multiple devices and trust that the files are being backed up and safe.
  • Organizing
  • Back up
  • Mobile friendly
  • I don’t like it that the account owner has all the access.
It is well suited in this mobile age that we work in. I like using a desktop, laptop, or mobile Device and having access to my files. It beats going through an app like Dropbox and wondering what application it will open up in.
Paulo Moreno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is more than an amazing tool. I like its cloud storage capacity for business. I like its quick accessibility that lets us access files from any corner of the world. Moreover, it helps us in making alterations in office files direct from home. Furthermore, it helps us share and customize files. It serves the synchronization purpose well by syncing laptops, desktops, and several other devices.
  • OneDrive business helps us a lot in uploading and sharing files of events.
  • It is incredibly the best ever platform for storing and saving files.
  • It ensures sufficient data protection for the users. It is very much handy by helping us in making editing files whenever needed.
  • It fulfills all your needs and requirements in the best ways.
  • The only least thing about OneDrive is that large files present in a folder consume much time in opening.
  • It always satisfies us with its full-featured and reliable services.
OneDrive will bring much convenience to your lives by managing all the digital assets of your organization. I recommend you to have OneDrive instead of wasting time and money on buying any other tool for collaboration. Its mobile application is very much helpful. Its speed for uploading files will attract you indeed.
Queennie Jhoy Ventura | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
OneDrive is being used across the whole organization. We sync most of our files (those which has no confidential content) in this platform. It keeps our files in the cloud which enables us to free up most of the spaces in our hard drives or local machines. Employees share files in this platform instead of the network drive.
  • Keeps files organized.
  • Frees up hard drive space.
  • Synchronizes all of the files immediately across different devices.
  • More heightened security.
  • File size limitation.
  • Bugs are sometimes faced in this app.
One Drive is suitable for storing and/or organizing documents that are not that confidential. It frees up spaces in my local machine so instead of saving my not-so-important files on the hard drive, I just simply upload them to OneDrive. I would not recommend users to upload confidential files or documents in this platform especially in file-sharing of confidential documents with your colleagues for its security is not the best.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are a small starup company that uses OneDrive for backup of data and documents. OneDrive is used by all of us (2) employees. OneDrive solves easy sharing and data security for us, and frees up local storage space. We trust Microsoft as they are the basis for most of our software.
  • quietly works in the background with minimal needed interaction.
  • Reliably stores information and provides ready access to data and documents.
  • Cost is built into our Microsoft subscription, and the overall cost is very low.
  • It provides version history.
  • It warns us of possible mistakes during file deletions.
  • We have only one beef with OneDrive - it doesn't allow renaming of the OneDrive folders, so all of our OneDrive folders are named OneDrive which can get confusing until you label a folder at the top to identify which OneDrive you are in.
For a low cost, easy to use backup system, OneDrive is outstanding. It has a very low cost per terabyte of storage, and is easy use from the outset. For a small business or office, it is ideal as files can be easily shared (or not) between the employees. I cannot think of a situation where it is not appropriate...except if you have poor or expensive internet connectivity in which case the constant data transfers and updating could become problematic.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used by both the whole organization and also on the department level. All users in the organization have a license for this. In addition to having the OneDrive for Business, some users also have/are using OneDrive for Individuals, which is related to the personal OneDrive service. For OneDrive for Business specifically, it is integrated with Office 365, which is the main Office software suite being used across the whole organization. It addresses the business problem of having a solid cloud backup storage solution, that integrates with Office 365, and one that can seamlessly share files both internally in an organization, and also externally. It also addresses the business problem of having a storage solution with has a high level of security built in.
  • One thing it does well is it integrates seamlessly with Office 365 applications, such as Word, Excel, Powerpoint, etc. It is easy for users to open/modify/save documents from OneDrive within the Office 365 applications, without having to actually open that program in another window.
  • It enables users to be able to securely share files both internally within the organization and those outside of the organization.
  • The Sync function needs to be a little easier to use and understand. On the users part, it is imperative that they are trained into how this function works, or how best to use it. It could be confusing, especially at first glance.
  • Another improvement can be made in the file size limits across the various ways of uploading files. In the most common scenario with business users using a work or school account, the file size limit is only 15gb.
It is well suited for environments that already are using the Office 365 suite of applications across the whole organization, as it integrates very well across those different appplications. It is less suited for organizations that are looking for a very low cost, or no cost, cloud storage solution, as this may not be for them. Since Office 365, and therefore OneDrive, is subscription based, there is an ongoing monthly or yearly cost of the software. Also, OneDrive would be less ideal in environments that are looking for a very simple to use storage solution, as opposed to having one with more features such as OneDrive.
Since OneDrive is a Microsoft product, it goes without saying that there are great support options. This includes everything from web support, phone support, KB articles, etc. There is even a dedicated Microsoft site that is the OneDrive help center that features training resources and also specific featured topics in helping users with using some of the most common uses of OneDrive.
Jeff Henkel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I use OneDrive for almost all my work files. Files I create and files I receive from my clients. The use of OneDrive allows me access to those files from multiple devices so if I am out with a client I can still have access to whatever I store in OneDrive.
  • OneDrive makes it easy to save files to the cloud.
  • Simple setup on your computer.
  • OneDrive allows access on multiple devices away from my main desk.
  • I've not had any negative experience with OneDrive.
OneDrive has worked well for me by having a secure online storage location for files that are not super sensitive. Once it is configured it is as easy as saving a file to know that it is in your OneDrive folder(s).
I would not store any sensitive data in OneDrive.
I have not has serious problems that required searching any FAQ's or contact Microsoft for support. So I can only assume that they would support this product as well as their other products.
August 12, 2020

Controller

Score 10 out of 10
Vetted Review
Verified User
Review Source
We used it across the organization, it solves the problem of having to saving things on the server and not being able to access it remotely.
  • Easy to use
  • Assimilate with Office 365 seamlessly
  • Quick Download & Upload
  • The ability to access information everywhere with WiFi and/or Data connections.
  • Downloadable app on other platforms i.e. Mac OS.
  • Reassurance of better security especially when accessing through Public Network.
For an organization who is trying to move away from heavy reliance on day-to-day data being housed on the server, this would be a perfect application.

If you are an organization who deals with more sensitive information i.e. HIPAA specific, it may not be the best application as there will be more monitoring of users, pw protection, etc.
Since it's a Microsoft Product, I've never had any issues with Microsoft support. Although my experience with OneDrive has been mainly positive so there was not a lot of need to contact customer support. The system has been very user friendly and mostly intuitive.
Jordan Peck | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
Cloud storage for individual users.
  • Integrated with Office 365.
  • Since implemented "Files-on-DEmand," has become unreliable.
  • Files become corrupted and cannot be opened.
  • Tech support is useless.
  • Buggy software.
OneDrive used to be my go-to product for cloud storage. Seamless integration with Office 365 and 1TB with Office365 subscription, it was perfect. Then came "Files-on-Demand" which was a disaster. At first, simply very slow access waiting for the file to download, even if you had just created and saved the file 3 seconds before. Then came the file corruption where files suddenly became unreadable and could not be opened or recovered. I tried everything, including many hours researching on internet and with MS Tech support. I finally decided today to end the struggle, and go to an alternative product, IDrive. I now have a 1TB harddrive so I really just need my files backed up to the cloud for backup, security and maybe the occasional web access.
Unable to resolve issues. Based on forums, others have the same problems.
Dave Becker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use OneDrive as our company's cloud file storage system. Every document that is to be saved to a hard drive, is also uploaded to OneDrive as an added protection. It allows us to retrieve files from anywhere we have internet access, share files with other employees and allows us to link to files from one central point.
  • Drag and drop uploading is very easy to use.
  • The ability to create folders to help organize files is nice.
  • When uploading a new version of a file, with the same file name, OneDrive often looks as if it's beginning to upload the new version but then after a moment, freezes and prompts you to approve the overwrite. It's enough of a pause that you think you don't need to do anything and the file will upload, only to come back and find out that nothing has actually happened. It just takes too long to realize that it's the same file name.
  • Moving a file from one destination in OneDrive to another (from one folder to another, for instance) is very clunky.
We have the entire Microsoft suite of products, so OneDrive was included in our plan. It made sense to use it as our default cloud storage system. We use it across our organization and it is accessed by over 100 users from our company. OneDrive allows us to share files with all of them pretty well. If you are a smaller organization or don't use Microsoft products, there are better fits for a lesser cost.
Support seems to be limited, in my experience, to the general help articles offered online. Luckily we haven't experienced anything that has required more research than looking through those articles, and I can't imagine a scenario where you would need more support than that. Still, it would be nice to have a knowledgable person available to help you when an issue arises.