Axcient x360Sync vs Google Backup and Sync (discontinued)

Likelihood to Recommend

I am unlikely to recommend Axcient x360Sync because competing products have evolved more quickly over the last few years and are better in nearly all aspects. Axcient x360Sync works as expected, but without as many features as can be found elsewhere. One aspect of the product that is easier to use and more intuitive than other products is the secure file sharing feature. If that is your main use, then Axcient x360Sync may be the best choice.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.

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Verified User

Administrator in Information Technology

Warehousing Company, 11-50 employees

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Pros

Support is outstanding
The product is designed in a manner that is easy to deploy

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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file version is very good to recover if we did wrong thing in that file
can restore file back if we empty from trash
smart sync for offline file use in case no internet
work cross platform mobile, Android, web, tablet, PC easy to share and manage permission

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Verified User

Manager in Information Technology

Non-profit Organization Management Company, 501-1000 employees

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Cons

Integration with OS and applications is lacking when compared to competing products.
On-demand file download is not as intuitive as other file sync products.
2FA on logins has intermittent issues that cause it to not work.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
It can be a bit better UI.
Search option can be stronger.

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Verified User

Administrator in Professional Services

Information Technology & Services Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Usability

No score

No answers yet

No answers on this topic

Google Backup and Sync (discontinued) 9.0

Based on 1 answer

It requires little to no user intervention to get it working properly

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Alex Hedin

Business Operations Support Specialist

Wide Open WestTelecommunications, 5001-10,000 employees

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Support Rating

Axcient x360Sync 10.0

Based on 2 answers

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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Google Backup and Sync (discontinued) 8.3

Based on 2 answers

Google support is usually pretty good, never had an issue that required direct communication or support from Google.

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Verified User

Manager in Sales

Chemicals Company, 51-200 employees

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Alternatives Considered

Several years ago, we evaluated OnDrive and were more impressed with Axcient x360Sync, but that has changed recently. OneDrive is simply easier to use with intuitive integration into Windows and Microsoft Office apps as well easy on-demand file downloads. We still use Axcient x360Sync, but we are in the process of migrating to OneDrive.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.

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Verified User

Administrator in Information Technology

Warehousing Company, 11-50 employees

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Return on Investment

The product fits well with our total solution approach to IT services.
There has been no negative impact as our customers like the product and find it easy to use.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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