4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.4 out of 100
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Axcient x360Sync is rated higher in 1 area: Support Rating
  • Google Backup and Sync (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.2

Axcient x360Sync

32%
2 Ratings
9.7

Google Backup and Sync (discontinued)

97%
6 Ratings

Usability

Axcient x360Sync

N/A
0 Ratings
9.0

Google Backup and Sync (discontinued)

90%
1 Rating

Support Rating

10.0

Axcient x360Sync

100%
2 Ratings
8.3

Google Backup and Sync (discontinued)

83%
2 Ratings

Likelihood to Recommend

Axcient x360Sync

I am unlikely to recommend Axcient x360Sync because competing products have evolved more quickly over the last few years and are better in nearly all aspects. Axcient x360Sync works as expected, but without as many features as can be found elsewhere. One aspect of the product that is easier to use and more intuitive than other products is the secure file sharing feature. If that is your main use, then Axcient x360Sync may be the best choice.
Anonymous | TrustRadius Reviewer

Google Backup and Sync (discontinued)

Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.
Anonymous | TrustRadius Reviewer

Pros

Axcient x360Sync

  • Support is outstanding
  • The product is designed in a manner that is easy to deploy
Bernard Facchina | TrustRadius Reviewer

Google Backup and Sync (discontinued)

  • file version is very good to recover if we did wrong thing in that file
  • can restore file back if we empty from trash
  • smart sync for offline file use in case no internet
  • work cross platform mobile, Android, web, tablet, PC easy to share and manage permission
Anonymous | TrustRadius Reviewer

Cons

Axcient x360Sync

  • Integration with OS and applications is lacking when compared to competing products.
  • On-demand file download is not as intuitive as other file sync products.
  • 2FA on logins has intermittent issues that cause it to not work.
Anonymous | TrustRadius Reviewer

Google Backup and Sync (discontinued)

  • A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
  • It can be a bit better UI.
  • Search option can be stronger.
Anonymous | TrustRadius Reviewer

Pricing Details

Axcient x360Sync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Google Backup and Sync (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Axcient x360Sync

No score
No answers yet
No answers on this topic

Google Backup and Sync (discontinued)

Google Backup and Sync (discontinued) 9.0
Based on 1 answer
It requires little to no user intervention to get it working properly
Alex Hedin | TrustRadius Reviewer

Support Rating

Axcient x360Sync

Axcient x360Sync 10.0
Based on 2 answers
Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.
Bernard Facchina | TrustRadius Reviewer

Google Backup and Sync (discontinued)

Google Backup and Sync (discontinued) 8.3
Based on 2 answers
Google support is usually pretty good, never had an issue that required direct communication or support from Google.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Axcient x360Sync

Several years ago, we evaluated OnDrive and were more impressed with Axcient x360Sync, but that has changed recently. OneDrive is simply easier to use with intuitive integration into Windows and Microsoft Office apps as well easy on-demand file downloads. We still use Axcient x360Sync, but we are in the process of migrating to OneDrive.
Anonymous | TrustRadius Reviewer

Google Backup and Sync (discontinued)

Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.
Anonymous | TrustRadius Reviewer

Return on Investment

Axcient x360Sync

  • The product fits well with our total solution approach to IT services.
  • There has been no negative impact as our customers like the product and find it easy to use.
Bernard Facchina | TrustRadius Reviewer

Google Backup and Sync (discontinued)

  • Positive: Time Saving
  • Positive: Cost Saving
  • Positive: Secure (we don't have to spend on antivirus software additionally)
  • Positive: User friendly (we don't have to spend time on training)
Jai Soni | TrustRadius Reviewer

Add comparison