Axcient x360Sync vs. Macrium Reflect

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

Incentivized

The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.

Incentivized

• Support is outstanding
• The product is designed in a manner that is easy to deploy

Incentivized

• Virtualize images to restore services
• Mount backup images to restore files
• Takes incremental backups pretty quick compared to other software
• Creates synthetic full images well

Incentivized

• Billing tools to generate end user invoicing would be very helpful
• More granular permissions for file sharing

Incentivized

• The program could reduce a bit the space it takes for its backups.
• It should be more affordable.

Incentivized

This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.

Incentivized

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

• The product fits well with our total solution approach to IT services.
• There has been no negative impact as our customers like the product and find it easy to use.

Incentivized

• Impossible to specify.

Incentivized