Azuga Fleet vs. Dispatch

Azuga Fleet is good for small or large companies alike. A very effective way to track the fleet and drivers.

Incentivized

Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.

Incentivized

• Reporting (breadcrumb trail, speed, etc.)
• Vehicle location overview
• Route deviation and route timeliness
• Ease of use

Incentivized

• Easy to set up
• Good integration with customer notification
• Streamlined set up process and support

Incentivized

• Reporting functions could be better.

Incentivized

• Buggy desktop app interface
• Mobile app needs a lot of improvement
• Login for vehicles can be a bit tricky

Incentivized

If/when we have an issue, they have been very timely in assisting us.

Incentivized

Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.

Incentivized

Azuga Fleet is much more user friendly. The information is the same, but Azuga Fleet delivers that information in a much easier and more logical way. The reporting functionality of Azuga Fleet is so much better than GeoTab--easier to access, easier to read, and just better overall. The only feature that GeoTab has is the school bus capability. But, it is also a much more difficult install. For the majority of our vehicles, the easy plugin install of Azuga Fleet is all we need.

Incentivized

We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.

Incentivized

• [Azuga Fleet] has saved us time and money by allowing us to direct or redirect technician to job thus making customers appreciate our timely services.
• [Azuga Fleet] has [reduced] communication needs for dispatch to find a techs location. Less time on the phone and more production.

Incentivized

• Dispatch gives us the ability to track orders that have shipped locally
• Digital footprint
• Reduction of carbon emissions using paper products

Incentivized