Azure Databricks vs. Gavagai

Centralised notebooks are out directly into production. This can lead to poorly engineered code. It is very good for fast queries and our data team are always able to provide what we ask for. It is a big cost to our business so it is important it runs efficiently and returns on our investment.

Incentivized

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

Incentivized

• Data Processing and Transformations based on Spark
• Delta Lakehouse when clubbed with an external cloud storage
• Governance using Unity Catalog to unify IAM
• Delta Live Tables is a product, which although relatively newer, has a great potential with the visuals of a pipeline.

Incentivized

• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

Incentivized

• Intuitive interface
• Ease of use
• Providing FAQ or QRGs

Incentivized

• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

Incentivized

Great for what we use day to day and does what we need it to do. Cost management is not fully developed across the UX and gets expensive very quickly for developing projects. Integrated very well with our Microsoft stack and can be worked on collaboratively which works well for us.

Incentivized

Against all the tools I have used, Azure Databricks is by far the most superior of them all! Why, you ask? The UI is modern, the features are never ending and they keep adding new features. And to quote Apple, "It just works!" Far ahead of the competition, the delta lakehouse platform also fares better than it counterparts of Iceberg implementation or a loosely bound Delta Lake implementation of Synapse

Incentivized

I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

Incentivized

• Helped reduce time for collecting data
• Reduced cost in maintaining multiple data sources
• Access for multiple users and management of users/data in a single platform

Incentivized

• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

Incentivized