Azure Logic Apps vs. NovelVox CTI Connector

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Logic Apps
Score 8.6 out of 10
N/A
Microsoft offers the Azure Logic Apps as a cloud-based integration service, supporting data and application integration.
$0
per execution
NovelVox CTI Connector
Score 0.0 out of 10
N/A
NovelVox CTI connector integrates a telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core…N/A
Pricing
Azure Logic AppsNovelVox CTI Connector
Editions & Modules
Actions
$0.000025
per execution
Standard Connector
$0.000025
per execution
Enterprise Connector
$0.001
per execution
Integration Account - Basic
$0.42
per hour
Integration Account - Standard
$1.37
per hour
No answers on this topic
Offerings
Pricing Offerings
Azure Logic AppsNovelVox CTI Connector
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure Logic AppsNovelVox CTI Connector
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Azure Logic AppsNovelVox CTI Connector
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Azure Logic Apps
8.4
12 Ratings
3% above category average
NovelVox CTI Connector
-
Ratings
Pre-built connectors8.512 Ratings00 Ratings
Connector modification7.712 Ratings00 Ratings
Support for real-time and batch integration8.411 Ratings00 Ratings
Data quality services8.712 Ratings00 Ratings
Data security features8.412 Ratings00 Ratings
Monitoring console8.312 Ratings00 Ratings
Best Alternatives
Azure Logic AppsNovelVox CTI Connector
Small Businesses
Make
Make
Score 9.3 out of 10
Make
Make
Score 9.3 out of 10
Medium-sized Companies
UiPath Integration Service
UiPath Integration Service
Score 5.2 out of 10
UiPath Integration Service
UiPath Integration Service
Score 5.2 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Logic AppsNovelVox CTI Connector
Likelihood to Recommend
8.8
(12 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.5
(2 ratings)
-
(0 ratings)
User Testimonials
Azure Logic AppsNovelVox CTI Connector
Likelihood to Recommend
Microsoft
Microsoft Azure Logic Apps was a perfect solution for us to integrate the apps and products we used in our business to create automated workflows which were also complex and very advanced. This was a very new feature for us, and also it reduced our software costs massively and also saved us a lot of time. With the crisis, we were in back then Azure turned out to be the best cost-friendly solution because we only had to pay for what we used!
Read full review
NovelVox
No answers on this topic
Pros
Microsoft
  • Connecting to different services using OOB connectors
  • Support for HTTP connectors which enables user to leverage RestAPIs
  • Readability, i.e., it looks just like a Visio diagram. Even managers or HRs can have a look and get to know what's happening
  • It's a Programmer's Lego. It's fun connecting them at the same time getting the work done
Read full review
NovelVox
No answers on this topic
Cons
Microsoft
  • It falls short of alerting capabilities.
  • Microsoft Azure should be unclouded with its pricing. We don't always know how much an inclusion will affect the monthly price. So we have to speculate where we are with the price and if we can afford to include another asset.
Read full review
NovelVox
No answers on this topic
Usability
Microsoft
Azure Logic Apps on the surface are very intuitive. There is definitely room for improvement but it was very well laid out. The main thing with the UI is that its baked into Azure which at times can be a confusing platform to navigate. This is not the fault of Azure Logic Apps for the Azure platform.
Read full review
NovelVox
No answers on this topic
Support Rating
Microsoft
As with other Microsoft Azure support, Microsoft Logic Apps is hit or miss depending on the issue you are having. If it's simple then the resolution can be very quick. If it requires an engineer to review, then it will take them quite a while to look up a solution as they dig through.
Read full review
NovelVox
No answers on this topic
Alternatives Considered
Microsoft
This is very dependent on the line of work you are in and the unique company requirements, as is the case with everything. We utilize Azure Logic Apps for all of our computing solutions within our domain, and it has always worked flawlessly. One of the simplest clouds to set up and use is by far the most popular.
Read full review
NovelVox
No answers on this topic
Return on Investment
Microsoft
  • Moving to Serverless Computing obviously makes the organization get rid of dependent Infra.
  • ROI can be seen immediately as the required infra can be decommissioned after a successful quarter run.
  • Being deployed as a single entity or single app on Azure Logic Apps, Organizations need to be more careful with controls applied to meet compliance and security posture.
Read full review
NovelVox
No answers on this topic
ScreenShots

NovelVox CTI Connector Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of