Azure StorSimple vs. Backupify

Onsite storage needs and backing up to Azure.

Incentivized

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

• Performance via the SSD drives.
• Writes back to our Private Cloud via Azure.
• Easy to Admin via Web client interface.

Incentivized

• Back up Google
• Back Up Microsoft
• Easy recovery of data

• Additional fail-over functionality

Incentivized

• Multi-factor Authentication is cumbersome to set up on a new device.

Incentivized

If I wanted to use just onsite storage the StorSimple device is already paid for.

Incentivized

Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

Easy to use and highly compatible with our MSFT Hyper-V environment

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

• Great Folks on the MSFT Implementation team
• Great value on year 2

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized