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Backupify

Score6.7 out of 10

26 Reviews and Ratings

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What is Backupify?

Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Backupify has to offer, as determined by TrustRadius' reviewers.
Based on 26 ratings of Backupify's features
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Top Performing Features

  • Retention options

    Provision of best-practice and customizable retention policies with reporting

    Category average: 8.7

  • Encryption

    Data encryption to ensure that data is safe while being backed-up

    Category average: 8.6

  • Operational reporting and analytics

    The product provides insights and analytics to help keep data secure

    Category average: 7.8

Areas for Improvement

  • Management dashboard

    Web-based dashboard allowing configuration and monitoring of all backups

    Category average: 8.4

  • Malware protection

    Data is protected in the event of a malware attack

    Category average: 8

  • Ransomware Recovery

    The ability to recovery data in a timely manner after a ransomware attack

    Category average: 8.1

Reviews

What users are saying about Backupify.
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Backupify- Set it and forget it disaster recovery solution

Kaitlyn WrightView profile
Director of Technology in Information Technology at Seeds of Health, Inc. (51-200 employees employees)

Use Cases and Deployment Scope

We use Backupify to back up our Google and our Microsoft domains accounts for our staff. We do not back up our student accounts. This allows us to grab data that has been deleted or lost from all areas include Drive, Calendar, Email, and Contacts. It has been a great solution for disaster recovery and for malice deletion.

Pros

  • Back up Google
  • Back Up Microsoft
  • Easy recovery of data

Cons

  • The back ups from Drive don’t restore in their original folder hierarchy
  • The interface could be a bit cleaner

Return on Investment

  • Very easy disaster recovery tool that requires no regular maintenance

Usability

Alternatives Considered

Google Vault

Other Software Used

Palo Alto Networks Cortex XDR, TeamViewer

The Problems I've Found with Datto Backupify

Verified User
C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

Datto Backupify is used to back up our Gmail and Google Docs in the GSuite. The backup is used for disaster recovery and data recovery.

Pros

  • Backups up documents
  • Backups up gmails

Cons

  • When backups fail there is no notification
  • When changes are made to the platform, there is limited information
  • Support is on the whole, terrible.

Most Important Features

  • Data recovery
  • Disaster recovery
  • Ease of use

Return on Investment

  • The time we have spent on support and understanding recent changes where functionality has been removed has had a decidedly negative impact on the organisation.

Alternatives Considered

Spanning Backup for G Suite

Sleep better at night with ongoing cloud backup

Incentivized
Verified User
Administrator in Information Technology (201-500 employees employees)

Pros

  • Restoration of files/emails.
  • Searchable.
  • Restore to another user.

Cons

  • Multi-factor Authentication is cumbersome to set up on a new device.

Most Important Features

  • Simplicity.
  • Cost.
  • Security.

Return on Investment

  • Inexpensive cost for the peace of mind.

Alternatives Considered

StorageCraft Cloud Backup

Other Software Used

Veracross, Microsoft 365 (formerly Office 365)

Great SaaS backup platform

Incentivized
Verified User
Team Lead in Information Technology (1-10 employees employees)

Pros

  • User restoration.
  • Automated backup and sync of users.
  • Easy setup for tenants.

Cons

  • Improved UI.
  • Improved Wizard to start initial sync.
  • Improved search.

Return on Investment

  • Retention of data.
  • Backup solution based on ongoing MSP pricing.
  • Reduced overheads.