1. Overall we had excellent cost reduction after migrating from Citrix. We no longer need per-user CALs, and can scale our environment down to match usage. 2. Since the hosts are in Azure, Multi-session Windows 11 is fantastic. 3. Ability to Scale up to meet usage has saved us during several critical outages.
I haven't used it as much over WAN connections but I am familiar with Teradici's efficiency over slow links. In our LAN, environment, the best feature is central management and small footprint. These primarily go into lab, testing and kiosk areas due to minimal hardware outlay and easier to lock down.
Stability and latency complaints are common, but not experienced by all users. A drop in overall productivity can be seen in contributors who rely on a lot of copy-pasting for editing, so some such commands are not instantaneous. Set up is intuitive and the tool is simple enough. It was quick to adopt and stick to.
VMware Blast! is now VMware's standard for VDI. It has some features that make it better in a VMware environment. Existing PCoIP systems we have are Teradici-based so I am glad that standard is still available. When it comes to hardware, Teradici is still the most available so we continue to choose them.