Barracuda Copy (Discontinued) vs. Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Copy (Discontinued)
Score 6.0 out of 10
N/A
Copy and CudaDrive were Barracuda Networks' cloud storage solutions. Barracuda ended the services in 2016, and they are no longer offered.
$9.99
per month
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
Barracuda Copy (Discontinued)Rackspace Email
Editions & Modules
No answers on this topic
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
Barracuda Copy (Discontinued)Rackspace Email
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Copy (Discontinued)Rackspace Email
Best Alternatives
Barracuda Copy (Discontinued)Rackspace Email
Small Businesses
SugarSync
SugarSync
Score 3.9 out of 10
Flywheel
Flywheel
Score 10.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
WP Engine
WP Engine
Score 7.2 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Pantheon
Pantheon
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Copy (Discontinued)Rackspace Email
Likelihood to Recommend
10.0
(1 ratings)
10.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Barracuda Copy (Discontinued)Rackspace Email
Likelihood to Recommend
Discontinued Products
I actually recommend this service to all my students and colleagues. It's got more storage space for free than any provider I've found (and for students and teachers, this is a BIG deal). It's wonderful if you want to upload video, too, because where Dropbox and other providers severely limit file upload sizes, Copy is much more generous. Also, since Copy is cloud-based, you don't even need your own computer to use it necessarily since you can access it online. I can't really think of a situation where it would be less appropriate unless you wanted to store classified documents (in which case I'd wonder why you're uploading them to a cloud-based server in the first place).
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Rackspace
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
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Pros
Discontinued Products
  • Copy is similar to Dropbox, in that you have a folder on your computer where you store the files you want to be able to access and sync via Copy's online service. It's very reliable about making sure files are synced across machines.
  • You can create "shortcuts" to files on your main computer in order to access them from other locations without it impacting the amount of space you're using on your account. It seems to work almost like a VPN (but not quite).
  • You can share folders and files with others, allowing various privileges and rights. This process is incredibly easy. It also sends your affiliate link in case the people you are sharing with want to sign up (bonus space!).
  • Copy is attractive and simple to use. It's not complicated, and their support site is clear and monitored.
  • Copy is great if you regularly need to upload or share video files. It allows a larger upload size than Dropbox which means that those videos you shoot on your smart phone can be uploaded and shared more easily.
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Rackspace
  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
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Cons
Discontinued Products
  • One thing Copy doesn't do is allow you to sync any folder on your hard drive (like Sugar Sync does). You have to save the file in the designated Copy folder. However, Dropbox and most other popular cloud storage services don't allow this either, so although this is a negative, it's so common that it's hardly a major drawback.
  • EDIT: You can work around this by creating shortcuts in your Copy folder that point to the folder in its original location on your hard drive.
  • There are a few areas of support (instructions, primarily, in regards to file shortcuts) that are a little vague (although at the time of this writing they may have been clarified and detail added).
  • Copy isn't as well known as other cloud service providers, so your friends may need to be caught up on its awesomeness. This also means that it isn't as well integrated into apps and programs. I'm hoping time will change this as the service grows.
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Rackspace
  • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
  • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
  • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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Likelihood to Renew
Discontinued Products
It's by far the most reasonably priced storage solution. Microsoft OneDrive has great pricing, but most would agree that this service isn't quite as easy to use as some of the others (I do actually use it, but not for sharing or collaborating). Also, Copy's less stringent file limitations makes it a step above every other service I've tried. And, it's super easy to explain to others how it works and how to use it.
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Rackspace
No answers on this topic
Usability
Discontinued Products
Copy is so easy to use, it's beautiful, and it just works well. Although finding my referral link could be easier, I'm constantly recommending it to others. I love that there are no restrictions on the size of file uploads, making it my favorite place to upload video files that are shot on my phone. I like that I can share files if I want. It's a great service, and I don't think anyone beats the amount of free space you start with.
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Rackspace
No answers on this topic
Support Rating
Discontinued Products
No answers on this topic
Rackspace
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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Alternatives Considered
Discontinued Products
Although Dropbox, SugarSync, and Google Drive are all excellent services (and I still use one or two of them depending on the circumstance - required by business, collaborative document creation, etc.), Copy is probably my favorite. The closest second is SugarSync. What keeps me coming back to Copy (after a long, happy stay with SugarSync) is the pricing and the amount of space you are given for the amount paid (that and my business started blocking SugarSync and Dropbox). Copy has a clean interface, has an equal (or better) user interface and functionality, makes sharing a breeze, and offers a ton of storage for a very reasonable price. And, since I've installed it, I've had zero problems with it getting out of sync or losing files. I'm in love!
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Rackspace
No answers on this topic
Return on Investment
Discontinued Products
  • +easier file sharing with my colleagues and students (less stress, more efficient than using flash drives).
  • +easy access to files I use regularly, whether on my home computer, my phone, or at work, meaning increased productivity.
  • +fast syncing (and selective syncing) means that I can choose which files to sync to each location, leading to optimized storage management on my hard drives.
  • +since it's super easy to get lots of free space, the ROI is awesome. Plus, because you start with more free space than other options, you're already one step ahead.
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Rackspace
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
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