Be Informed vs. Manhattan Active® Customer Engagement
Be Informed vs. Manhattan Active® Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![]() Be Informed | N/A | N/A | N/A | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Be Informed | Manhattan Active® Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Be Informed | Manhattan Active® Customer Engagement | |
|---|---|---|
| Small Businesses | Ortto Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Quadient Inspire Score 9.3 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Quadient Inspire Score 9.3 out of 10 | Verint Community Score 9.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Be Informed | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 8.0 (1 ratings) |
| Be Informed | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | ![]() Be Informed No answers on this topic | Manhattan Associates
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| Pros | ![]() Be Informed No answers on this topic | Manhattan Associates
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| Cons | ![]() Be Informed No answers on this topic | Manhattan Associates
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| Alternatives Considered | ![]() Be Informed No answers on this topic | Manhattan Associates
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| Return on Investment | ![]() Be Informed No answers on this topic | Manhattan Associates
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| ScreenShots |
