TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Beefree

    Score9.3 out of 10
    N/ABEE Pro provides a no-code email & page design suite.N/A

    Visual Assistance

    N/A
    Small Businesses (1-50 employees)
    Visual Assistance is a software solution that accelerates issue resolution by allowing support agents to virtually assess equipment status and configurations, guiding clients through interactive troubleshooting steps. The personalized recommendations and collaborative problem-solving approach aims to enhance customer understanding and confidence. Beyond reducing the need for onsite visits, Visual Assistance streamlines the troubleshooting experience, and its emphasis on visual collaboration…

    $50

    per month 5 users, 100 SMS

    Pricing
    BeefreeVisual Assistance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BeefreeVisual Assistance
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Best Alternatives
    BeefreeVisual Assistance
    Small Businesses
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Medium-sized Companies
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Enterprises
    Miro
    Score9 out of 10
    Miro
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BeefreeVisual Assistance
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BeefreeVisual Assistance
    Likelihood to Recommend
    Beefree
    At first, like many new things I didn't really think it was necessary to implement the use of Beefree but when we started to get positive feedback from customers this motivated us even more. It really works for any scenario. Sometimes it can be an email so simple that creating it with Beefree changes things positively. It gives greater value to our brand
    Incentivized
    Read full review
    OptimaTech Limited
    No answers on this topic
    Pros
    Beefree
    • Beautiful designed emails.
    • Webpage design.
    • Professional customer service.
    Incentivized
    Read full review
    OptimaTech Limited
    No answers on this topic
    Cons
    Beefree
    • Industry-specific templates
    • Analytics
    • Click tracking
    Incentivized
    Read full review
    OptimaTech Limited
    No answers on this topic
    Alternatives Considered
    Beefree
    Constant Contact is too basic and they charge you for customized templates. BEE Pro offers much more that Constant Contact for design purposes.
    Incentivized
    Read full review
    OptimaTech Limited
    No answers on this topic
    Return on Investment
    Beefree
    • The reception has been very positive, feedback obtained from customers
    • Improve our brand by presenting elegant emails
    • Go from simple to elegant quickly
    Incentivized
    Read full review
    OptimaTech Limited
    No answers on this topic
    ScreenShots

    Visual Assistance Screenshots

    Screenshot of SMS InvitationScreenshot of User showing situation via rear cameraScreenshot of Service agent guiding customers to resolve problems using annotation and voice chat.Screenshot of Instant Messaging