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Benefitfocus vs. Empyrean Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Benefitfocus
Score 8.3 out of 10
N/A
Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A
Empyrean Platform
Score 9.5 out of 10
N/A
The Empyrean Platform is a benefits administration suite of software, from Empyrean Benefit Solutions headquartered in Houston, Texas.N/A
Pricing
BenefitfocusEmpyrean Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BenefitfocusEmpyrean Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BenefitfocusEmpyrean Platform
Best Alternatives
BenefitfocusEmpyrean Platform
Small Businesses
OnPay
OnPay
Score 9.8 out of 10
OnPay
OnPay
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BenefitfocusEmpyrean Platform
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
BenefitfocusEmpyrean Platform
Likelihood to Recommend
Benefitfocus
It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
Verified User
Anonymous
Read full review
Empyrean Benefit Solutions
No answers on this topic
Pros
Benefitfocus
  • Enrollment Reports
  • Customer Service
  • File Feed Setup
Verified User
Anonymous
Read full review
Empyrean Benefit Solutions
No answers on this topic
Cons
Benefitfocus
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
Verified User
Anonymous
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Empyrean Benefit Solutions
No answers on this topic
Alternatives Considered
Benefitfocus
Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
Verified User
Anonymous
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Empyrean Benefit Solutions
No answers on this topic
Return on Investment
Benefitfocus
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
Verified User
Anonymous
Read full review
Empyrean Benefit Solutions
No answers on this topic
ScreenShots