What users are saying about
4 Ratings
This review does not include a rating.
4 Ratings
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Score 7 out of 100
This review does not include a rating.

Likelihood to Recommend

Benefitfocus

It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
Anonymous | TrustRadius Reviewer

Sagitec Neosurance

No answers on this topic

Pros

Benefitfocus

  • Great front face - updated graphics and advanced technology.
  • Video Library and an option to create your own videos.
  • Option to do a comparison chart of benefit plans.
  • Easy on the employee's eye.
Anonymous | TrustRadius Reviewer

Sagitec Neosurance

No answers on this topic

Cons

Benefitfocus

  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
Anonymous | TrustRadius Reviewer

Sagitec Neosurance

No answers on this topic

Alternatives Considered

Benefitfocus

I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
Anonymous | TrustRadius Reviewer

Sagitec Neosurance

No answers on this topic

Return on Investment

Benefitfocus

  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
Anonymous | TrustRadius Reviewer

Sagitec Neosurance

No answers on this topic

Pricing Details

Benefitfocus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sagitec Neosurance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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