Benefitfocus vs. Virtual Benefits Administrator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Benefitfocus
Score 8.3 out of 10
N/A
Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A
Virtual Benefits Administrator
Score 0.0 out of 10
N/A
Virtual Benefits Administrator (VBA) is a cloud-based benefits administration platform from the company of the same name in Germantown, Wisconsin.N/A
Pricing
BenefitfocusVirtual Benefits Administrator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BenefitfocusVirtual Benefits Administrator
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BenefitfocusVirtual Benefits Administrator
Best Alternatives
BenefitfocusVirtual Benefits Administrator
Small Businesses
OnPay
OnPay
Score 9.7 out of 10
OnPay
OnPay
Score 9.7 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BenefitfocusVirtual Benefits Administrator
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
BenefitfocusVirtual Benefits Administrator
Likelihood to Recommend
Benefitfocus
It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
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Virtual Benefits Administrator
No answers on this topic
Pros
Benefitfocus
  • Enrollment Reports
  • Customer Service
  • File Feed Setup
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Virtual Benefits Administrator
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Cons
Benefitfocus
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
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Virtual Benefits Administrator
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Alternatives Considered
Benefitfocus
Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
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Virtual Benefits Administrator
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Return on Investment
Benefitfocus
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
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Virtual Benefits Administrator
No answers on this topic
ScreenShots