Likelihood to Recommend I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Read full review If you are going to scale a mentoring program with 50+ users (mentor and mentees) you need software, to get out of the "matching" game, this is a Chronus positive. You also want an ongoing pulse on how it's going, whos looking for a mentor, and adding new users. This is very easy to do with the software.
Read full review Pros Rybbon makes it easy to offer gift cards for survey responses Rybbon's integration with survey platforms like Qualtrics are a major plus Gift cards can be international, very important for any global company Read full review Algorithmic match Admin dashboard Connection plan User interface, mobile friendly Read full review Cons The main dashboard is not very useful for tracking your activity and spending Website didn't seem super reliable. Would see downtime occasionally. You can export reports to Excel but better built in reporting would be nice Read full review Mentoring software is only as good as we provide good internal mentors so accountably is on us to bolster the system with good mentors. When I evaluate the satisfaction of our mentees I need to hear "my mentor was great" and this is not a software result but a human result. Many of my Chronus contacts have changed over the years, sometimes I feel I know more than them. Read full review Alternatives Considered Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Read full review These are a "spectrum" of software options, some more sophisticated than others depending on the need. There is no 1 and done tool, so we use a few. Some are for all EEs, some are for 100s, and some are for 10s of EEs. Chronus works well for our mentoring need their value is good. The most recent similar tool I evaluated is MentorEase. MentorEase seems to do much of the same at a lower price but I did not like the UI nor was the rep easy to understand. MentorEase may be good to match up new EEs with a "buddy". Chronus is more powerful we match on more sophisticated attributes.
Read full review Return on Investment Using the paid plan where you pre-pay fees up front definitely saved us money in the long run It's a lot quicker and more manageable than using PayPal or Amazon gift cards Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it Read full review Term rate improvements Career Progression counts Connectedness Read full review ScreenShots