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BHN Rewards vs. Eber

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BHN Rewards

13 Reviews and Ratings

Eber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BHN Rewards

    Score9 out of 10
    		N/ABHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A

    Eber

    		N/A
    Small Businesses (1-50 employees)
    		Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…

    $828

    per year per store or per 5000 contacts

    Pricing
    BHN RewardsEber
    Editions & Modules
    No answers on this topic
    Lite
    $69
    per month (billed annually)
    Standard
    $299
    per month (billed annually)
    Scale
    $999
    per month (billed annually)
    Enterprise
    $3500
    per month (billed annually)
    Offerings
    Pricing Offerings
    BHN RewardsEber
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    BHN RewardsEber
    Considered Both Products
    Blackhawk Network
    No answer on this topic
    Ebertech Sdn Bhd
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    BHN RewardsEber
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BHN RewardsEber
    Likelihood to Recommend
    9.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BHN RewardsEber
    Likelihood to Recommend
    Blackhawk Network
    BHN Rewards is great if you need to send a reward to an international audience. The ability to look at claim data is also helpful when I'm trying to prevent fraud.
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Pros
    Blackhawk Network
    • Sending gift cards to almost any country is easy
    • Easy to add recipients individually or in bulk through a CSV
    • Good customer support
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Cons
    Blackhawk Network
    • The main dashboard is not very useful for tracking your activity and spending
    • Website didn't seem super reliable. Would see downtime occasionally.
    • You can export reports to Excel but better built in reporting would be nice
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Usability
    Blackhawk Network
    Great overall. I like that I can control access levels, which means more people can use the tool without breaking something (or spending money on accident). Whenever I do have an issue, Daniel (my CSM) always helps me figure out a solution or the reason why it's a feature and not a bug
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Alternatives Considered
    Blackhawk Network
    Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Return on Investment
    Blackhawk Network
    • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
    • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
    • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    ScreenShots

    BHN Rewards Screenshots

    Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.

    Eber Screenshots

    Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system