BigChange vs. Service Fusion

BigChange

BigChange

3 Reviews and Ratings

Service Fusion

Service Fusion

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigChange	Score 8.0 out of 10	N/A	BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.	$14.95 per month
Service Fusion	Score 8.1 out of 10	N/A	Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.	$99 per month

Pricing

BigChange

Service Fusion

Editions & Modules

JourneyWatch: £14.95
per vehicle per month
JobWatch: £59.95
Per office or mobile license per month
JobWatch Plus: £89.95
Per mobile user per month

Starter: $99.00
per month
Plus: $199.00
per month
Pro: $349.00
per month

Offerings

Pricing Offerings
BigChange	Service Fusion
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	BigChange	Service Fusion
Top Pros	No answers on this topic	Pro Job sites Pro Customer management
Top Cons	No answers on this topic	Minus Access permissions Minus 3rd party Minus 3rd party applications

Best Alternatives
	BigChange	Service Fusion
Small Businesses	No answers on this topic	Kickserv Score 9.3 out of 10
Medium-sized Companies	No answers on this topic	Jotform Score 8.7 out of 10
Enterprises	No answers on this topic	ServiceNow Customer Service Management Score 7.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BigChange	Service Fusion
Likelihood to Recommend	8.0 (1 ratings)	9.0 (1 ratings)

User Testimonials
	BigChange	Service Fusion
Likelihood to Recommend	BigChange In terms of accounting, our current accounting software Exchequer does not talk to BigChange, therefore there should be customized reports created to support it. The most complicated option is testing the report and understanding what is needed. The best job BigChange does is job related as described in previous questions. Incentivized AS Anna Srammel finance assistant Read full review	Service Fusion Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits! Incentivized BW Braden Woods Director of Business Development and Marketing Read full review
Pros	BigChange job creation job scheduling attaching all information to the job watching the job Incentivized AS Anna Srammel finance assistant Read full review	Service Fusion GPS Integration for routing agents/technicians to job sites. Reporting, especially post-ticket completion. Customer Management - containing all pertinent files and information for a given customer. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review
Cons	BigChange capability to various accounting software report settings Incentivized AS Anna Srammel finance assistant Read full review	Service Fusion Integrations with 3rd Party Applications - especially CRM. Access permissions are complicated and somewhat unnecessary. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review
Return on Investment	BigChange I believe it has a positive impact to our overall business in terms of our performance control Incentivized AS Anna Srammel finance assistant Read full review	Service Fusion Postive ROI. Streamlined scheduling process for field service calls. Reporting has generated a traceable trail for long-term customers, to help better serve their needs. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review
ScreenShots